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IMPLEMENTATION DIRECTOR FOR POLICY AND PROGRAMS

State of Rhode Island
Providence, RI Full Time
POSTED ON 9/30/2025
AVAILABLE BEFORE 10/29/2025
GENERAL STATEMENT OF DUTIES: To be responsible for the development, implementation and administration of broad policies and programs that affect all areas for the efficient operation of all departments of state government.

SUPERVISION RECEIVED: Works under the administrative direction of a superior with wide latitude in the exercise of independent initiative and judgement; work is subject to review through conferences and written reports for satisfactory performance and conformance with prescribed policies and procedures.

SUPERVISION EXERCISED: To plan, coordinate and supervise the work of a staff as required.

To be responsible for the development, implementation and administration of broad policies and programs that affect all departments of state government for their more efficient operation.

To coordinate reorganization of major services to ensure a smooth and efficient transition.

To assist in establishing policy and program priorities in relation to short and long range goals and objectives.

To assist in a program of studies in order to develop comprehensive approaches towards the effective utilization of economic and human resources.

To perform or otherwise coordinate evaluations and auditing processes to determine results of programs instituted in the areas of: annual savings, increased revenues, improved cost controls, cost avoidances, and other efficiencies and economic results.

To be responsible for the continuing monitoring of programs and services instituted for management and financial impact over the long term.

To prepare written reports as required regarding the results of various policies and programs instituted.

To establish and maintain effective working relations with all departmental officials.

To do related work as required.

KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of the modern principles and practices of all phases of general administration; a thorough knowledge of administrative planning, programming, direction and evaluation of organizational structures of state government and the functions of its departments and agencies; the ability to identify problems and establish priorities and goals in the improvement of management of state government operations; the ability to establish and maintain effective working relationships with state and other officials; and related capacities and abilities.

Education And Experience

Education: Such as may have been gained through: possession of a Master of Science Degree in an administrative specialty; and

Experience: Such as may have been gained through: at least 5 years of employment in a responsible supervisory and administrative capacity with ultimate responsibility for the development, implementation, and administration of efficient policy and programming.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

This position is a senior staff level role, Communications Director, within the administrative offices of HealthSource RI, a division of the Department of Administration. HealthSource RI is the state’s health benefits exchange.

This position will be responsible for HealthSource RI’s communications, marketing, and outreach initiatives, which will include setting a budget and managing related contracts, expenses and timelines. This position will supervise a team of three vendor staff members and will advise the director regarding strategic communications. Identifying and developing strategic partnerships is also a critical aspect of this role.

This position must also work to ensure effective, coordinated and consistent messaging across all divisions of the organization, including many aspects of HealthSource RI’s customer service channels and operations. This role entails writing, reviewing and editing information in different formats and across multiple platforms, as well as preparing and disseminating materials to staff, members of the media, inter-governmental and external partners, stakeholders, customers and the public.

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