What are the responsibilities and job description for the Senior Social Services Coordinator (HCA/ISD #36541) position at State of New Mexico?
Posting Details
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employee's continuous growth and wellness.
Why does the job exist?
The Senior Social Services Coordinator will:
Provide oversight, administration, monitoring, and evaluation of multiple assigned Temporary Assistance to Needy Families (TANF) funded programs to ensure compliance with state and federal requirements, contractual obligations, and organizational policies;
Manage program operations, coordinate with contractors and partner agencies, conduct programmatic and fiscal reviews, and provide technical assistance to support effective service delivery;
Ensure that program objectives are achieved through sound fiscal management, policy implementation, and continuous monitoring of contractor performance.
How does it get done?
The Senior Social Services Coordinator is responsible for:
Coordinating, administering, and monitoring program activities to ensure alignment with organizational goals, contractual obligations, and applicable state and federal regulations;
Providing administrative review services for multiple service programs or managing a specialized program area;
Conducting programmatic and fiscal monitoring reviews and audits to assess contractor compliance with contractual requirements, performance standards, and fiscal accountability measures;
Identifying deficiencies, developing corrective action plans, and following through to ensure timely resolution of compliance concerns;
Serving as a primary liaison between the agency, contractors, and partner organizations;
Providing technical assistance, guidance, and support to address operational issues, program requirements, and contract-related concerns;
Collaborating with local, state, federal, and community partners to facilitate successful program implementation and service delivery;
Reviewing contractor invoices to ensure they are submitted timely and are accurate, complete, and supported by appropriate documentation;
Authorizing payments in accordance with contract terms and established fiscal procedures while ensuring responsible stewardship of public funds;
Maintaining current knowledge of applicable state and federal laws, regulations, policies, and funding requirements;
Analyzing regulatory changes and implementing necessary program adjustments to maintain compliance;
Preparing reports, maintaining program records, participating in meetings and training, and performing other duties as assigned in a timely, professional, and customer-focused manner.
Who are the customers?
New Mexicans who are eligible for program services;
Health Care Authority (HCA) contracted partners;
Other federal agencies;
HCA staff.
Ideal Candidate
New Mexicans who are eligible for program services;
Health Care Authority (HCA) contracted partners;
Other federal agencies;
HCA staff.
Minimum Qualification
Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must possess or obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employee's continuous growth and wellness.
Why does the job exist?
The Senior Social Services Coordinator will:
Provide oversight, administration, monitoring, and evaluation of multiple assigned Temporary Assistance to Needy Families (TANF) funded programs to ensure compliance with state and federal requirements, contractual obligations, and organizational policies;
Manage program operations, coordinate with contractors and partner agencies, conduct programmatic and fiscal reviews, and provide technical assistance to support effective service delivery;
Ensure that program objectives are achieved through sound fiscal management, policy implementation, and continuous monitoring of contractor performance.
How does it get done?
The Senior Social Services Coordinator is responsible for:
Coordinating, administering, and monitoring program activities to ensure alignment with organizational goals, contractual obligations, and applicable state and federal regulations;
Providing administrative review services for multiple service programs or managing a specialized program area;
Conducting programmatic and fiscal monitoring reviews and audits to assess contractor compliance with contractual requirements, performance standards, and fiscal accountability measures;
Identifying deficiencies, developing corrective action plans, and following through to ensure timely resolution of compliance concerns;
Serving as a primary liaison between the agency, contractors, and partner organizations;
Providing technical assistance, guidance, and support to address operational issues, program requirements, and contract-related concerns;
Collaborating with local, state, federal, and community partners to facilitate successful program implementation and service delivery;
Reviewing contractor invoices to ensure they are submitted timely and are accurate, complete, and supported by appropriate documentation;
Authorizing payments in accordance with contract terms and established fiscal procedures while ensuring responsible stewardship of public funds;
Maintaining current knowledge of applicable state and federal laws, regulations, policies, and funding requirements;
Analyzing regulatory changes and implementing necessary program adjustments to maintain compliance;
Preparing reports, maintaining program records, participating in meetings and training, and performing other duties as assigned in a timely, professional, and customer-focused manner.
Who are the customers?
New Mexicans who are eligible for program services;
Health Care Authority (HCA) contracted partners;
Other federal agencies;
HCA staff.
Ideal Candidate
New Mexicans who are eligible for program services;
Health Care Authority (HCA) contracted partners;
Other federal agencies;
HCA staff.
Minimum Qualification
Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must possess or obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement PlanSalary : $27 - $41