What are the responsibilities and job description for the Senior Social Services Coordinator (HCA/DDSD #13105) position at State of New Mexico?
Posting Details
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior Social Services Coordinator will:
Provide technical assistance to agencies to be educated and using a person-centered focus;
Provide support to those individuals receiving Day and Employment Services and to support those Agencies that provide Day and Employment Services. COVID has intensified the need for Community Inclusion Coordinators (CIC) technical assistance and support.
How does it get done?
The Senior Social Services Coordinator is responsible for:
Attending interdisciplinary team meetings to include assisting the team with problem solving and mediating conflict resolution within the team;
Monitoring service provider compliance and follow up on litigation activities in the Northeast Region;
Phone calls with teams, providers, family members, guardians, advocates and individuals that are inquiring about re-opening of services and when congregate services may return;
Coordinating with Division of Vocational Rehabilitation to support people with disabilities to work;
Working with Northern New Mexico Schools to support family to apply for the DDSD Wavier programs;
Completing assigned safety home visits 2 times a year for the caseload.
Who are the customers?
This position assists with people receiving services through the Developmental Delay Waiver and Mi Via Waiver as well as people transitioning between waivers, in order to support the caretakers to obtain what they need to keep the individual safe.
Ideal Candidate
This position assists with people receiving services through the Developmental Delay Waiver and Mi Via Waiver as well as people transitioning between waivers, in order to support the caretakers to obtain what they need to keep the individual safe.
Minimum Qualification
Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment.
Travel may be required with some occasional overnight stays.
Successful completion of the Health Insurance Portability and Accountability Act (HIPAA).
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Michelle Lucero, (505) 487-3642. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Senior Social Services Coordinator will:
Provide technical assistance to agencies to be educated and using a person-centered focus;
Provide support to those individuals receiving Day and Employment Services and to support those Agencies that provide Day and Employment Services. COVID has intensified the need for Community Inclusion Coordinators (CIC) technical assistance and support.
How does it get done?
The Senior Social Services Coordinator is responsible for:
Attending interdisciplinary team meetings to include assisting the team with problem solving and mediating conflict resolution within the team;
Monitoring service provider compliance and follow up on litigation activities in the Northeast Region;
Phone calls with teams, providers, family members, guardians, advocates and individuals that are inquiring about re-opening of services and when congregate services may return;
Coordinating with Division of Vocational Rehabilitation to support people with disabilities to work;
Working with Northern New Mexico Schools to support family to apply for the DDSD Wavier programs;
Completing assigned safety home visits 2 times a year for the caseload.
Who are the customers?
This position assists with people receiving services through the Developmental Delay Waiver and Mi Via Waiver as well as people transitioning between waivers, in order to support the caretakers to obtain what they need to keep the individual safe.
Ideal Candidate
This position assists with people receiving services through the Developmental Delay Waiver and Mi Via Waiver as well as people transitioning between waivers, in order to support the caretakers to obtain what they need to keep the individual safe.
Minimum Qualification
Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment.
Travel may be required with some occasional overnight stays.
Successful completion of the Health Insurance Portability and Accountability Act (HIPAA).
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Michelle Lucero, (505) 487-3642. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.