What are the responsibilities and job description for the Northeast Navigator (CYFD/PSD #8311) position at State of New Mexico?
Posting Details
We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?
The Regional Navigator will provide a high level of customer service to all prospective relative and non-relative foster and adoptive families and guides them in navigating the child welfare system. The Navigator begins this high level of customer services upon first contact and continues through first placement. This support shall cultivate positive relationships and result in an increased number of new families achieving licensure, reduce the length of time to achieve licensure and improve retention of prospective and newly licensed families.
How does it get done?
The Navigator will respond to all inquiries timely, provide support to all prospective relative and non-relative foster and adoptive families, and provide follow up on retention efforts with existing families as outlined in each assigned county's specific targeted recruitment and retention plan;
The Navigator takes a lead role in general and targeted recruitment planning in each county in the region and evaluates recruitment strategies individually to assess quality and completion as per CYFD policy and procedures;
The Navigator partners with agency supervisor and staff to solicit feedback, teaming and collaboration in recruitment, support of families and retaining efforts.
Minimum Qualification
High School diploma or equivalent and two (2) years of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Office setting with extensive use of personal computer, telephone, fax, copier and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Arlene Riboni, (505) 670-9733, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?
The Regional Navigator will provide a high level of customer service to all prospective relative and non-relative foster and adoptive families and guides them in navigating the child welfare system. The Navigator begins this high level of customer services upon first contact and continues through first placement. This support shall cultivate positive relationships and result in an increased number of new families achieving licensure, reduce the length of time to achieve licensure and improve retention of prospective and newly licensed families.
How does it get done?
The Navigator will respond to all inquiries timely, provide support to all prospective relative and non-relative foster and adoptive families, and provide follow up on retention efforts with existing families as outlined in each assigned county's specific targeted recruitment and retention plan;
The Navigator takes a lead role in general and targeted recruitment planning in each county in the region and evaluates recruitment strategies individually to assess quality and completion as per CYFD policy and procedures;
The Navigator partners with agency supervisor and staff to solicit feedback, teaming and collaboration in recruitment, support of families and retaining efforts.
Minimum Qualification
High School diploma or equivalent and two (2) years of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Office setting with extensive use of personal computer, telephone, fax, copier and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Arlene Riboni, (505) 670-9733, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.