Demo

Business Operations Analyst (RLD #3896)

State of New Mexico
Santa, NM Full Time
POSTED ON 10/14/2026
AVAILABLE BEFORE 2/11/2027
Posting Details

The Alcoholic Beverage Control Division administers the New Mexico Liquor Control Act and the Tobacco Products Act. The Division is responsible for liquor and tobacco products licensure, compliance, permits for special events and festivals, server training certification, server training provider approval, prosecution of administrative violations of the Liquor Control Act and Tobacco Products Act by establishments and servers and other support functions. New Mexico is one of 32 states classified as a licensure state, where the alcoholic beverage industry is a private enterprise licensed and regulated by the state and is one of 12 states to require mandatory alcohol server training. New Mexico operates within a three-tiered system for alcohol and tobacco products distribution, meaning that alcohol and tobacco products are sold from the manufacturer to a wholesaler and then to a retailer. Currently, there are approximately 4,900 liquor establishment licenses in thirty-four different categories, approximately 1,600 tobacco licenses and approximately 67,000 active certified alcohol servers.

Interviews are anticipated to be conducted within two weeks of closing date.

RLD participates in E-Verify and will verify employment upon hire
Why does the job exist?

The purpose of this position is to protect the public health and safety through licensure of those people selling and serving alcohol, tobacco and tobacco products to the public. The incumbent must be professional and knowledgeable about New Mexico laws surrounding the sale, service and consumption of alcoholic beverages and tobacco products. Assists with liquor license renewal applications and tobacco products initial and renewal license applications to ensure they are meeting statutory requirements. The incumbent answers questions and provides assistance to attorneys, businesspeople, law enforcement, city and county governments and members of the public. The incumbent collects all fees due by the State and ensures compliance with State law.
How does it get done?

Review and process liquor license renewal applications and Tobacco Products initial and renewal license applications. Will need to be familiar with the statutes and rules governing both the Liquor Control Act and the Tobacco Products Act and be able to answer questions and assist the public.

  • Reviewing applications for completeness and accuracy. If application is lacking information, prepare correspondence to the applicant regarding any deficiencies or corrections that may be needed. Follow up to ensure that deficiencies are received.
  • Entering and processing of applications and renewals in Salesforce (NM-PLUS) computerized database.
  • Printing licenses and mailing the licenses to applicants.
  • Providing customer service in person, via email, and phone - assisting licensees and the public with questions.
  • Incumbent must ensure that all fees have been properly assessed and collected.
  • Work with various agencies to audit licensing compliance.
  • The incumbent may conduct random unannounced inspections to ensure compliance with the Acts.
  • The incumbent may have other duties as assigned.
Who are the customers?

Our customers are alcohol servers, alcohol and tobacco license holders, product manufacturers, wholesalers, and the public. They are businesspeople, attorneys, law enforcement, lawmakers and each citizen impacted by liquor and tobacco products.
Ideal Candidate

Our customers are alcohol servers, alcohol and tobacco license holders, product manufacturers, wholesalers, and the public. They are businesspeople, attorneys, law enforcement, lawmakers and each citizen impacted by liquor and tobacco products.
Minimum Qualification

High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment. Employment is subject to a pre-employment background investigation and is conditional pending results.
Working Conditions

The incumbents work in an office environment. There is frequent use of computers, printers, scanners, and telephones. There are extended periods of sitting. The applicant must be able to lift up to 50 lbs. There is occasional travel for site inspections or hearings.
Supplemental Information

Do you know what Total Compensation is? Click here

Agency Contact Information: Desirae Griego, 505-795-4091. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Salary.com Estimation for Business Operations Analyst (RLD #3896) in Santa, NM
$64,386 to $80,960
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Business Operations Analyst (RLD #3896)?

Sign up to receive alerts about other jobs on the Business Operations Analyst (RLD #3896) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$75,004 - $94,003
Income Estimation: 
$95,426 - $117,847
Income Estimation: 
$64,055 - $88,760
Income Estimation: 
$70,260 - $96,497
Income Estimation: 
$82,411 - $105,351
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at State of New Mexico

  • State of New Mexico Alamogordo, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Santa, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Gallup, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Santa, NM
  • Posting Details The State Treasurer's Office (STO) is an independently elected constitutional office that manages the State of New Mexico's financial asset... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Business Operations Analyst (RLD #3896) jobs in the Santa, NM area that may be a better fit.

  • State of New Mexico Santa, NM
  • Posting Details The Law Enforcement Records Bureau (LERB) gathers, preserves, and disseminates criminal justice data in support of public safety. Through s... more
  • 22 Days Ago

  • State of New Mexico Santa, NM
  • Posting Details The Law Enforcement Records Bureau (LERB) gathers, preserves, and disseminates criminal justice data in support of public safety. Through s... more
  • 22 Days Ago

AI Assistant is available now!

Feel free to start your new journey!