What are the responsibilities and job description for the Administrative Coordinator 4 position at State of Louisiana?
About This Job
The Louisiana State Police/Transportation Safety Services (TSS) is comprised of the Commercial Vehicle Enforcement (CVE), Mobile Weight Enforcement (MWE), and Towing and Recovery Units (TRU). The primary responsibilities of TSS include reducing the number and severity of commercial motor vehicle crashes as well as protecting the state’s highway infrastructure. TSS also ensures compliance with applicable state and federal regulations governing commercial vehicles, the towing and recovery industry, vehicle storage facilities, and motor vehicle inspection stations. These objectives are accomplished through a program of roadside safety inspections, annual facility inspections, and educational outreach initiatives.
The Administrative Coordinator IV is a paraprofessional position that receives broad supervision from an Administrative Program Manager 2 and serves as a liaison between commissioned officers conducting compliance inspections, the commercial vehicle industry, and the public. The TSS Administrative Coordinator IV uses independent knowledge of federal and state commercial vehicle regulations, along with sound judgement to provide specific and situational guidance and direction to questions and/or complaints from the public regarding the applicability of the state regulations.
Selected Core Competencies:
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Selected Preferred Competencies:
Communicate Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Minimum Qualifications
Three years of experience in administrative services.
Experience Substitution:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
Appointment Type: Probational, Promotional, or Job Appointment
Career Progression: This position does not participate in a Career Progression Group.
Location: This vacancy is located in the Transportation Safety Section in the Office of State Police located in East Baton Rouge Parish.
Compensation: The salary offered will be determined based on qualifications and experience.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy, contact:
Department of Public Safety
ATTN: Human Resources/Ariyana Perkins
P.O. BOX 66614
Baton Rouge, LA. 70896
Email: DPSEmployeeAdministration@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, stepchild, sibling, spouse, parent, stepparent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?
If you answered "yes" to the above question, please list the name of your relative and relationship. If you answered "no" to the above question, enter N/A.
03
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
Previous state experience or other experience WILL NOT be researched at this stage of the hiring process. Information not present on the actual application will not be considered for qualifying purposes. Did you list ALL of your job experience and education on your application? If not, please add to your profile before submitting.
The Louisiana State Police/Transportation Safety Services (TSS) is comprised of the Commercial Vehicle Enforcement (CVE), Mobile Weight Enforcement (MWE), and Towing and Recovery Units (TRU). The primary responsibilities of TSS include reducing the number and severity of commercial motor vehicle crashes as well as protecting the state’s highway infrastructure. TSS also ensures compliance with applicable state and federal regulations governing commercial vehicles, the towing and recovery industry, vehicle storage facilities, and motor vehicle inspection stations. These objectives are accomplished through a program of roadside safety inspections, annual facility inspections, and educational outreach initiatives.
The Administrative Coordinator IV is a paraprofessional position that receives broad supervision from an Administrative Program Manager 2 and serves as a liaison between commissioned officers conducting compliance inspections, the commercial vehicle industry, and the public. The TSS Administrative Coordinator IV uses independent knowledge of federal and state commercial vehicle regulations, along with sound judgement to provide specific and situational guidance and direction to questions and/or complaints from the public regarding the applicability of the state regulations.
Selected Core Competencies:
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Selected Preferred Competencies:
Communicate Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Minimum Qualifications
Three years of experience in administrative services.
Experience Substitution:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
- Perform administrative tasks related to Towing and Recovery and Window Tint operations
- Assist in preparing, organizing, and submitting correspondence, reports, and special requests in a timely manner
- Manage payroll and timekeeping responsibilities for TSS staff
- Maintain accurate records and documentation
- Manages daily mail operations, including sorting and routing to appropriate personnel
- Communicate with internal staff and external stakeholders to gather required information and ensure compliance
- Follow established procedures and guidelines to ensure efficient workflow and regulatory compliance
- Answer and operates main TSS phone line, assist callers with inquiries, and directs call to the appropriate department or personnel
Appointment Type: Probational, Promotional, or Job Appointment
Career Progression: This position does not participate in a Career Progression Group.
Location: This vacancy is located in the Transportation Safety Section in the Office of State Police located in East Baton Rouge Parish.
Compensation: The salary offered will be determined based on qualifications and experience.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For further information about this vacancy, contact:
Department of Public Safety
ATTN: Human Resources/Ariyana Perkins
P.O. BOX 66614
Baton Rouge, LA. 70896
Email: DPSEmployeeAdministration@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, stepchild, sibling, spouse, parent, stepparent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?
- Yes
- No
If you answered "yes" to the above question, please list the name of your relative and relationship. If you answered "no" to the above question, enter N/A.
03
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
- I resist direction, ignore feedback, and need reminders to complete tasks.
- I follow direction with reminders and often need clarification or support.
- I follow direction reliably, adjust to feedback, and complete tasks on time.
- I adapt quickly, follow through, and help others adjust as needed.
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
- I avoid responsibility, deliver poor work, and resist feedback.
- I take ownership when prompted and meet basic expectations.
- I own results, meet standards, and respond to feedback professionally.
- I drive high performance, prevent issues, and model accountability.
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
Previous state experience or other experience WILL NOT be researched at this stage of the hiring process. Information not present on the actual application will not be considered for qualifying purposes. Did you list ALL of your job experience and education on your application? If not, please add to your profile before submitting.
- Yes
- No
- Required Question