What are the responsibilities and job description for the Administrative Coordinator 3 position at State of Louisiana?
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Take the next step in your public health career as an Administrative Coordinator 3 with the Office of Public Health in Region One. Based in the Jefferson Parish Health Units in Metairie and Marrero, this role supports clinics across the region and plays a key part in keeping essential public health services running smoothly. You’ll work within well-established procedures across programs such as STD/HIV, Immunizations, WIC, Reproductive Health, TB, Vital Records, and Genetics—making a direct impact on community health every day. If you’re organized, dependable, and enjoy supporting multiple programs in a fast-paced clinical environment, this is a great opportunity to grow and serve.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Minimum Qualifications
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
This position requires routine statewide duties, including fieldwork, inspections, investigations, or direct services that extend beyond the employee’s domicile parish. These statewide responsibilities are an inherent and ongoing part of the job and may require frequent travel.
- Serves as intake clerk in public health units, schedules patients for requested services. To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, using the Electronic Health Record (EHR), LAWIN/Mosaic (WIC management system), LINKS (Louisiana Immunization Network System), LEERS (Louisiana Electronic Event Registration System), Starlims (Laboratory Information Management System), Redcap, Outlook, LA MEDICAID, Microsoft Word, Microsoft Excel, etc. Registers patients, enters or updates patient information. Contacts interpretation services for patients when required.
- Solicits income information from clients to determine eligibility for various programs based on federal and state guidelines; assesses appropriate fees based on family income and agency or program fee scales; collects applicable fees and issues receipts using EHR system. Prepares and deposits fees collected for services to banking institution(s). Reviews and posts daily pending charges. Analyzes daily journal activity reports and works in conjunction with nursing staff to reconcile discrepancies.
- Answers and routes incoming calls, takes accurate and complete messages; locates numbers and provides general information to callers. Opens and routes incoming mail; stamps outgoing mail using digital postage machine. Greets visitors and provides requested information.
- Prepares all necessary forms needed for operation of clinic. Maintains draft copies. Scans pertinent information into charts. Reviews and responds to requests for medical records.
- Gathers information for reports; maintains confidentiality of patients and employees. Reports daily PHU activity data to Clerical Supervisor.
Position-Specific Details:
Location: Office of Public Health / Region 1-BRCO / Jefferson Parish
Appointment Type: This position may be filled as a Probationary, Promotional appointment
Cost Center: 3262109001
Position Number(s): 50372956
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,387 - $4,089