What are the responsibilities and job description for the LICENSING PROGRAM SPECIALIST - DOPL position at State of Idaho?
Description
State of Idaho Opportunity
Licensing Program Specialist
Applications will be accepted through 4:59 PM MST on the posting end date.
About the Agency: The Division of Professional and Occupational Licenses (DOPL) provides consumer protection and public safety through its regulation of more than 250,000 licensees within more than 44 Boards and Commissions here in the great State of Idaho.
ThisLicensing Program Specialistposition is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans.
Example Of Duties
This is a supervisor position overseeing licensing staff who support the Occupational Licensing Bureau and boards.
Leadership
We have one of theNation's best state retirement systems(PERSI) that offers alifetime benefit.
EXCELLENT BENEFITS!
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
State of Idaho Opportunity
Licensing Program Specialist
Applications will be accepted through 4:59 PM MST on the posting end date.
About the Agency: The Division of Professional and Occupational Licenses (DOPL) provides consumer protection and public safety through its regulation of more than 250,000 licensees within more than 44 Boards and Commissions here in the great State of Idaho.
ThisLicensing Program Specialistposition is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans.
Example Of Duties
This is a supervisor position overseeing licensing staff who support the Occupational Licensing Bureau and boards.
Leadership
- Accomplishes DOPL objectives by supervising, coaching, and developing staff.
- Recruits, selects, orients, and trains staff while developing personal growth opportunities.
- Maintains an efficient operation by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
- Addresses escalated customer concerns.
- Contributes to team effort by performing licensing duties, as needed.
- Provide guidance and assistance to internal and external customers regarding program laws, rules, regulations, policies, and procedures.
- Interpret and recommend changes in licensing law, rules, and procedures.
- Design and edit licensing forms.
- Provide specialized information pertaining to agency programs and services.
- Assist applicants in submitting documentation and requests for special consideration.
- Prepare applications for counsel and board review.
- Review and process applications for licensure
- Work out of a licensing phone queue.
- Contribute to drafting language relating to licensure.
- Attend board meetings for licensing boards.
- Assists the Licensing Manager, Executive Officer, and Board Counsel with rules and statute drafting and editing.
- Some knowledge of management practices; program or project planning and implementation
- Experience developing and evaluating policies and procedures
- Reviewing documents for accuracy, completeness, and compliance
- Good knowledge of state and federal laws and regulations regarding the confidentiality and safeguarding of citizen and governmental information.
- Using computer systems, software, and databases for information entry and retrieval
- Supervising staff; providing customer service; leading or facilitating teams or groups
- Compiling and analyzing information and/or data and writing reports and/or correspondence in a work setting
- Experience developing and evaluating policies, procedures, training, and presentation materials
We have one of theNation's best state retirement systems(PERSI) that offers alifetime benefit.
EXCELLENT BENEFITS!
- Generous vacation and sick leaveaccrual beginning as soon as you start
- 11 paid holidaysper year
- Excellent medical, dental and visioninsurance- employee only coverage for PPO $70/month for medical and vision & $12.00/month for dental
- Paid parental leave
- Multiple savings plans, optional 401K, and optional 457
- Basic life insurance for employee and family
- Wellness programs
- Ongoing training opportunities
- An opportunity forstudent loan forgiveness& Tuition Reimbursement
- And more!
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Salary : $12 - $70
