RECORDS TECHNICIAN

Requisition No: 872676

Agency: Department of Health

Working Title: RECORDS TECHNICIAN - 64085045 1 1 1

Position Number: 64085045

Salary: $34,760 - $36,000

Posting Closing Date: 03/28/2026

RECORDS TECHNICIAN

Thank you for your interest in career opportunities with the Florida Department of Health in Manatee County. If you are looking to establish a successful career in Public Health, you have come to the right place. We have competitive salary, great benefits, along with a new expedited recruitment approach, and opportunities for career advancement. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

Your Specific Responsibilities:

This position is for the Vital Statistics Office and involves direct contact with the public, requiring independent decision making in responding to inquiries, filling requests for certified copies of birth and death records and providing assistance in completing necessary forms. The person in this position must be able to correctly interpret Chapter 382, Florida Statutes (Vital Statistics) to perform duties and to provide technical assistance to sub-registrars, hospital medical records personnel, funeral directors and physicians, with indirect supervision.

As a Deputy Registrar in the Vital Statistics Office, staff will handle direct inquiries from the public; answer telephone, provide prompt and courteous assistance to local sub registrars, hospital birth certifiers, funeral directors and staff, state and county agencies, law enforcement agencies, medical examiner personnel, Immigration and Passport agency officers, department directors, public and other agencies as needed.

Works with the public and therefore must be sensitive to the needs of the client as well as co-workers providing excellent customer service. Reviews applications submitted by the public, funeral homes, local, state and federal government, law enforcement and other agencies, etc. via mail, fax and walk-in to ensure completeness. Examine applications, identification and documentation to determine applicant’s eligibility for requested record, as designated by law (F.S. 382).

Issues certified copies of birth, death and fetal death certificates. Receives cash, checks or credit card payment for requested certificates; collects required fees, issue change and receipts to clients. When appropriate returns incorrect fees and/or request for additional information. Determine when to utilize form letters and/or forms from state office. Ensure all information for the applicant, documentation and identification, for requested record and safety paper numbers are entered in E-Vitals (Citrix) computer program to stay in compliance with finance and accounting procedures.

Responsible for balancing individual cash drawer and credit card machine at close of business each day. Prepare finance and accounting reports for the business office daily. Keep daily tally of certificates issued, clients served and search/verifications provided.

Assist with monthly inventory of safety paper at the beginning of each month; start new funeral home account on the last day of each month, transfer funds into new account; run funeral home usage report and reconcile with all requests submitted by funeral homes; on the first of each month remove all birth and death requests from current file and store for required 3 months as stated in the manual, upon at which time requests are shredded in accordance with records retention. When necessary, assist in contacting Electronic Birthing Facilities (EBRS) weekly to transmit birth log, reconcile against births registered in E-Vitals to ensure no fraudulent records have been filed. Contact hospitals immediately if there is a discrepancy, keep CDR informed of any discrepancies or hospital noncompliance.

Performs other duties as required.

Required Knowledge, Skills, and Abilities:

• Computer software proficiency
• Knowledge of basic arithmetic
• Ability to prepare reports and correspondence
• Skills in effective verbal and written communication
• Ability to establish and maintain effective working relationships with others
• Organize and coordinate work assignments
• Manage time efficiently

Qualifications:

• 1 year experience with Microsoft applications
• 1 year experience providing customer service (phone and face to face)

Desirable Qualifications:

Fluent in reading, writing and speaking English and Spanish

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Manatee County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contribution (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.