Countertop Production Manager

Description

Star Lumber & Supply is seeking an experienced and driven Countertop Production Manager to lead operations at our high-performance fabrication facility. This role is responsible for overseeing all aspects of production, safety, quality, scheduling, maintenance, and team leadership within a state-of-the-art manufacturing environment.

Our 40,000 square foot facility stands apart through advanced automation, two dual Table CNC machines, a water jet, miter slash, bridge saw, wet polishing systems for superior finish quality, a recycled water system designed for sustainability, and exceptionally clean, organized workspaces maintained to the highest safety standards. The Production Manager will play a key role in preserving and enhancing these standards while driving continuous improvement and operational excellence.

Key Responsibilities:

Operations & Production Management

• Oversee daily plant operations, ensuring production targets, quality standards, and on-time delivery goals are met.
• Manage workflow across programming, cutting, fabrication, polishing, finishing, and shipping departments.
• Optimize equipment utilization and labor efficiency.
• Implement and monitor KPIs related to throughput, scrap reduction, rework, and cycle times.
• Lead capacity planning and scheduling in coordination with sales and project management teams.

Leadership & Team Development

• Lead, mentor, and develop supervisors, leads, and production staff.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct performance evaluations and provide coaching and training as needed.
• Support workforce planning, hiring, and onboarding initiatives.

Quality Control

• Ensure strict adherence to quality standards for precision cutting, fabrication accuracy, and finish consistency.
• Maintain high standards in wet polishing processes to deliver superior surface finishes.
• Drive root-cause analysis and corrective actions for quality issues.

Safety & Compliance

• Maintain a clean, organized, and hazard-free work environment.
• Enforce rigorous safety protocols and ensure compliance with Star, OSHA and other regulatory standards.
• Lead regular safety meetings, audits, and training programs.
• Promote a proactive safety culture with measurable performance goals.

Equipment & Maintenance

• Oversee preventive and corrective maintenance programs for state-of-the-art fabrication equipment, including CNC machinery and automated systems.
• Ensure proper operation of the facility’s wet polishing and recycled water systems.
• Partner with maintenance teams to minimize downtime and extend equipment life.

Continuous Improvement

• Identify opportunities to enhance productivity, reduce waste, and improve process efficiency.
• Implement Lean manufacturing principles and best practices.
• Lead process improvement projects and technology integrations.

Requirements

• 5 years of experience in manufacturing leadership, preferably in countertop fabrication, stone fabrication, or other custom manufacturing environments.
• Demonstrated ability to communicate clearly and professionally with team members, customers, and across divisions.  
• Proven experience managing CNC-based production operations.
• Strong understanding of fabrication processes, wet polishing systems, and finishing standards.
• Demonstrated leadership and team-building capabilities.
• Experience with safety compliance and OSHA standards.
• Knowledge of Lean manufacturing principles is preferred.
• Strong organizational, problem-solving, and communication skills.
• Proficiency in ERP/MRP systems and production scheduling software.
• Ability to travel for training and networking.

Physical Requirements

• Ability to walk the production floor daily.
• Ability to lift up to 50 lbs. occasionally.
• Exposure to manufacturing environments, including machinery and material handling.   

If you are a hands-on leader passionate about operational excellence, safety, quality craftsmanship, and innovative manufacturing processes, we encourage you to apply and help lead one of the most advanced countertop fabrication facilities in the industry.