What are the responsibilities and job description for the Customer Experience Coordinator position at Star Communications LLC.?
Join Us as a Customer Experience Coordinator
Are you passionate about creating outstanding customer journeys and ensuring every interaction leaves a lasting positive impression? We’re seeking a Customer Experience Coordinator to join our team and help deliver seamless, personalized service that exceeds expectations.
Starting Pay: $29/hour
What You’ll Be Responsible For:
Coordinate and support customer interactions across various channels, including phone, email, and chat
Monitor customer feedback and satisfaction levels to identify opportunities for improvement
Collaborate with internal teams to implement solutions that enhance the overall customer experience
Manage follow-ups to ensure customer concerns are fully addressed and satisfaction is achieved
Maintain accurate records of customer interactions and feedback using CRM platforms like Salesforce or Zendesk
Assist in developing customer experience initiatives and programs
What We’re Looking For:
Strong communication skills, both verbal and written, with a customer-centric attitude
Excellent organizational and multitasking abilities
Ability to analyze feedback and collaborate on process improvements
Comfortable working with customer support and CRM tools
Detail-oriented, proactive, and dedicated to delivering exceptional service
No previous experience required — training will be provided
Why You’ll Love Working With Us:
As a Customer Experience Coordinator, you’ll play a key role in shaping how customers perceive and engage with our brand. We foster a collaborative environment where your ideas and efforts make a real difference.
Ready to help create memorable customer experiences? Apply now and join our team!
Salary : $29
