Process Improvement Manager

What We Do

GroupeSTAHL is a leading international manufacturer, distributor and direct supplier in the field of custom textile printing.

What You'll Be Doing

The Process Improvement Manager is responsible for driving operational excellence and embedding a culture of continuous improvement across all manufacturing and fulfillment processes. This role leads high-impact Lean and Six Sigma initiatives designed to reduce waste, increase throughput, strengthen quality, and improve the customer experience.

The ideal candidate is a hands-on leader who thrives on the shop floor, partnering directly with operators, supervisors, and cross-functional teams to observe processes, identify opportunities, and implement measurable, sustainable improvements. This role serves as a technical expert, project leader, coach, and change agent across the organization.

Key Responsibilities

Continuous Improvement Leadership

• Lead, plan, and execute Lean and Six Sigma improvement initiatives across production, fulfillment, quality, and support functions.
• Utilize DMAIC, Kaizen, Value Stream Mapping, SMED, 5S, and other CI methodologies to identify root causes and drive measurable and sustainable improvements.
• Develop, monitor, and report KPIs that support operational performance, productivity, quality, and cost-reduction targets.
• Sustain and continuously build upon the current operational gains established across Stahls’ Transfer Express.

Hands-On Operational Engagement

• Spend significant time on the production floor (50% ), partnering with supervisors, operators, engineering, maintenance, and QA.
• Observe workflows, collect data, validate improvements, and ensure standard work is followed.
• Facilitate cross-functional daily/weekly operational reviews and guide teams in structured problem-solving.

Project Management & Execution

• Manage multiple improvement projects simultaneously, delivering measurable results on time and within scope.
• Support layout optimization, equipment capacity evaluations, workflow redesign, and process validation.
• Document processes, create SOPs/standard work, and ensure training and sustainment.

Coaching & Training

• Coach leaders and operators in Lean fundamentals, Six Sigma tools, and daily CI discipline.
• Deliver internal training sessions and build CI capability across the organization.
• Promote grassroots improvement and empower teams to identify and implement ideas.

Quality & Compliance Support

• Partner with the Quality team to improve process controls, error-proofing, and product reliability.
• Support external quality reduction efforts and drive adherence to customer, league, and regulatory standards.

Cross-Site Collaboration

• Collaborate with U.S. and global facilities as needed to share best practices, support audits, and advance standardization.

Required Qualifications

What we are looking for:

• A minimum of 8 years of process improvement experience in manufacturing, fulfillment, or related industrial operation.
• Demonstrated success leading Lean/Six Sigma projects that delivered quantifiable improvements.
• Strong analytical skills and experience with data tools (Excel, Minitab, Power BI, etc.).
• Hands-on, floor-focused mindset with ability to influence at all levels.
• Excellent communication, facilitation, and change management skills.
• Ability to manage multiple initiatives in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree in industrial engineering, Operations Management, Business, or similar field.
• Six Sigma Black Belt certification
• Experience in printing, digital manufacturing, converting, or related industries.
• Experience in multi-site operations and standardized CI frameworks.

Physical Requirements

• Ability to stand, walk, and move throughout the production floor for extended periods.
• Ability to lift up to 25 lbs occasionally.
• Frequent bending, reaching, and navigating manufacturing environments.
• Use of PPE such as safety glasses and hearing protection.

Working Conditions

• Manufacturing environment with exposure to noise, machinery, and varying temperatures.
• Frequent presence on shop floor (50% or more).
• Occasional travel (up to 10%) to support other sites, audits, or training sessions.

Why join GroupeSTAHL?

We value work/life balance.

As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn addition time off throughout the year.

We take health and wellness seriously.

We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities!

We don’t believe in just getting a job; we believe in careers. With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement!

We believe in making a difference (and having fun while doing it).

Whether we’re eating hot dogs to celebrate the Guardians Opening Day or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans. We’re a family-owned company who has family-friendly fun year ‘round! We’re all about having fun and making a difference.

Recently, Transfer Express has been recognized as an outstanding place to work and has received the following accolades:

• Northcoast 99 Winner – 14th year
• FastTrack 50 Winner – 21-time winner
• Certificate of Congressional Achievement – Lake County Safety Council
• SGIA Safety Recognition Award Winner
• 2018 Smart Business Evolution of Manufacturing Award
• SAGE Supplier Rating Award Winner
• NEO Success Award Winner