Employee Relations Specialist

Job Summary

We are currently hiring an Employee Relations Specialist for our Human Resources team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is to respond to concerns, conduct thorough investigations, conflict resolution, analyze investigation results and recommend determinations while ensuring those outcomes are meeting all federal, state, and local laws.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Serves the company as an advocate for individual employees by knowing and understanding issues, facilitating problem solving to address concerns, and ensures positive employee relations by balancing both company and employee perspectives.
• Lead the investigation process by interviewing involved parties and reviewing written statements and interviews and providing guidance to complete a full and thorough investigation, including providing the final determination as well as disciplinary actions up to and including termination.
• Partner with field and corporate HR to provide HR support to internal/temporary employees.
• Address employee relations related issues such as work complaints, harassment/discrimination allegations, accommodation requests and possible employment violations.
• Interview employees and discuss personnel, employee relations, wage and hour, and work-related issues that adversely affect morale, health, and productivity; as well as interview employees to gather more details.
• Provide guidance to employees regarding company policy, procedures, regulations, and need for compliance.
• Proactively reduces Employee Relations related risk through risk assessments and actionable feedback.
• Develops effective relationships with the business to promote and strengthen employee relations.
• Maintains strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations within the employee case management system.

Competencies

Competencies we value for this role include:

Ethical conduct, have outstanding customer service, maintain calm, positive, and patient demeanor always. Demonstrated ability to exercise independent judgment and discretion, as well as maintenance of confidentiality. Be detail-oriented with strong documentation skills, thoroughness, and demonstrated strengths in listening, fact-finding, and exploratory skills and can uncover additional information. Dispute resolution, negotiation, and conflict resolution skills. Proficiency in the use of Microsoft Office products (Word and Excel). The ability to resolve problems and provide meaningful solutions or alternatives and an ability to effectively prioritize in a multi-task environment and meet time-sensitive deadlines. A Bachelor's Degree in Human Resources Management and one to two years of practical experience, or an equivalent combination of education and experience required.

Culture

The Staffmark Group experience is more than just a job.

* Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!

* Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.

* A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.

* An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.

* Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.

* Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.

* Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.

* Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.