What are the responsibilities and job description for the APS Supervisor - Southeast Region position at Staffing Solutions Organization LLC (SSO)?
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Adult Protective Services (APS) Investigation Supervisor - Region 4: Southeast Indiana
Summary:
SSO is hiring Investigation Supervisors to support the State of Indiana Family & Social Services Administration. This role will supervise others who Investigate allegations of abuse, neglect, and exploitation involving endangered adults.
This role does require on-site investigations. Travel may be required within the following counties: Delaware, Henry, Madison, Randolph, Hancock, Johnson, Shelby, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, Wayne
Responsibilities:
- Trains, coaches, and manages APS Investigation staff: complete weekly reviews, annual evaluations, and performance management
- Monitors staff’s progress, accuracy, and productivity in the investigation and service planning processes
- Support the Investigation process through recommendation of process improvements based on data and team input
- Evaluate Investigation work product to assess for proper application of tools and adherence to protocols
- Engage in community partnership development and relationship building to strengthen the support network to APS clients
- Initiate filing protective services orders for clients
- Completes quality assurance reviews for APS activities.
Skills and Qualifications:
- Strong leadership skills with the ability to manage and motivate staff
- Display professionalism and respect for cultural differences
- Ability to foster teamwork with all levels of management and staff
- Experienced with developing collaborative case strategies and communicating with investigative and healthcare agencies
- Experienced in planning and conducting complex investigations of abuse, neglect, and exploitation
- Ability to define problems, analyze alternatives, and recommend solutions to difficult
- Investigative problems or issues
- Must be computer literate and have MS Word, Excel, Outlook, and Internet skills.
- Superior verbal and written communication skills
- Strong decision-making skills, with accuracy and attention to detail
- 2 years of supervisory experience is preferred
- 2 years of experience with adult protective services, investigatory, social services, human services, or law enforcement work
Education:
- Bachelor’s degree preferred
- The usual work schedule is full-time: Monday through Friday during regular business hours.
- Though this role is virtual, you are expected to have local travel up to 50% of the time.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
Salary : $56,200 - $65,000