What are the responsibilities and job description for the Benefits Specialist position at Staffing Solutions Organization LLC?
Benefit Specialist (2 Openings)
Location: Wisconsin (Hybrid – local candidates only)
Schedule: 40 hours/week
Duration: 12 months
Pay Rate: $23.10/hour
Anticipated Start Date: June 29, 2026
Summary
Our client administers retirement, insurance, and benefit programs for over 600,000 Wisconsin state and local government employees and retirees.
Position Overview
We are seeking detail-oriented and adaptable Benefit Specialists to support benefit administration and modernization initiatives. This role involves working with sensitive member data, interpreting complex benefit programs, and delivering clear, accurate information to a variety of audiences.
This position will initially focus on data research, validation, and remediation efforts tied to system modernization projects, with additional responsibilities supporting day-to-day benefit operations.
Work Arrangement
- Hybrid schedule: minimum 2 days onsite per week
- Remaining days remote based on workload and business needs
- Must be a current Wisconsin resident
Key Responsibilities
- Research, analyze, and update complex member benefit data
- Support data conversion and remediation for system modernization efforts
- Interpret and apply benefit program rules, policies, and regulations
- Communicate complex information clearly via phone, email, and written correspondence
- Process benefit transactions (Health, Life, Vision, Dental, Medicare, etc.) as needed
- Collaborate cross-functionally with internal teams
- Maintain confidentiality and accuracy when handling sensitive information
Required Qualifications
- Strong attention to detail and accuracy
- Ability to analyze large data sets and resolve discrepancies
- Critical thinking and problem-solving skills
- Ability to learn complex systems, policies, and processes quickly
- Strong written and verbal communication skills
- Experience working in collaborative, team-based environments
- Ability to manage multiple priorities and deadlines
- Customer service experience
- Ability to handle confidential information appropriately
Preferred Attributes
- Experience interpreting policies, statutes, or regulatory guidelines
- Strong math and analytical skills
- Experience with benefits administration or data-heavy roles
- Comfortable working in a fast-paced, evolving environment
Salary : $23