What are the responsibilities and job description for the Customer Service Representative Manufacturing position at Staffing Solutions Enterprises?
Join Our Team and Make a Difference!
Are you passionate about delivering exceptional customer service and creating positive experiences? Our client is seeking dedicated Customer Service Representatives to join their dynamic team, providing top-tier support across multiple channels. If you thrive in fast-paced environments, are detail-oriented, and enjoy helping customers find solutions, this is your chance to shine. With a collaborative atmosphere in a growing company, you’ll play a vital role in strengthening customer relationships and ensuring satisfaction every day.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/.
Are you passionate about delivering exceptional customer service and creating positive experiences? Our client is seeking dedicated Customer Service Representatives to join their dynamic team, providing top-tier support across multiple channels. If you thrive in fast-paced environments, are detail-oriented, and enjoy helping customers find solutions, this is your chance to shine. With a collaborative atmosphere in a growing company, you’ll play a vital role in strengthening customer relationships and ensuring satisfaction every day.
- Onsite near Brooklyn, Ohio
- $20-$23/hr plus annual bonus opportunity
- Growth opportunities!
- M-F, 9a-6p
- Deliver a best-in-class, customer-centric experience during every interaction across all channels.
- Respond to customer inquiries, provide accurate quotes, process orders efficiently, and answer questions professionally and promptly.
- Strive for one-touch resolution to maximize customer satisfaction.
- Meet or exceed all service level agreements, quality standards, and performance metrics.
- Demonstrate solid product and industry knowledge, guiding customers with confidence.
- Effectively utilize business technology including ERP, order entry systems, CRM (preferably Salesforce), and office software such as Outlook, Excel, and Word.
- Maintain a positive, empathetic, and professional demeanor with internal and external customers.
- 1-3 years of customer service experience preferred.
- Strong proficiency in Microsoft Outlook, Excel, and Word.
- Experience with business software such as ERP, order entry systems, and CRM platforms, especially Salesforce.
- Excellent communication skills, both verbal and written.
- Demonstrated ability to perform well under pressure and manage multiple priorities.
- Team-oriented mindset with a professional, empathetic approach.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/.
Salary : $20 - $23