What are the responsibilities and job description for the Patient Care Coordinator position at Staffing Proxy?
A busy hearing healthcare practice is seeking a motivated and compassionate Patient Care Coordinator to manage a high volume of patient calls while supporting daily front office operations.As the first point of contact for patients, the Patient Care Coordinator plays a key role in creating a welcoming, organized experience. This role manages appointments, gathers patient information, and supports smooth day-to-day practice operations while serving as a liaison between patients and the clinical team.Successful candidates demonstrate strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while delivering excellent patient service.ResponsibilitiesScheduling patient appointments to meet patient flow demand.Verifying and inputting patient information into the databaseAnswering phone calls with excellent patient service skillsPreparing and mailing patient correspondence, monthly information, birthday letters, cards, direct mail, etc.Completing insurance verificationFollowing HIPAA guidelines and practice policies to maintain patient privacyQualificationsExcellent customer service skills and outgoing personality Self-motivated with the ability to exceed patient expectationsStrong computer skills (i.e., data entry, word, excel, email)Exceptional communication skillsAbility to work independently and as part of a teamBenefitsComprehensive Health Benefits Matching 401KGenerous PTO (and holidays)Quarterly bonusFree ParkingCompany DescriptionStaffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.With deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.We don’t just fill jobs—we build lasting career connections in audiology and hearing care.
Salary : $23 - $25