What are the responsibilities and job description for the Inside Sales Representative position at STACK Cybersecurity?
About the Role
We are seeking an energetic and motivated Inside Sales Representative to join our growing team. Your primary mission is to generate high-quality First-Time Appointments (FTAs) with prospects that fit our ideal customer profile and have expressed interest in learning more about STACK Cybersecurity’s solutions.
The ideal candidate can absolutely crush it on the phone, making high-volume outbound cold calls with confidence. They thrive in a team-first culture and enjoy working in a fast-paced, fun environment. Our ISR should bring energy and self-assurance to every call, push past gatekeepers, and consistently engage key decision-makers and executives.
Our team sharpens their craft through daily training and ongoing coaching alongside a best-in-class sales organization. We ask that you bring two things with you every day: your energy and your A-game. In return, we’re committed to helping you build the skills needed to succeed and win. You’ll know you’re winning by hitting clearly defined goals and receiving regular coaching and feedback from your team lead.
Want to jump to the front of the hiring line and guarantee an interview? Cold call Rich Miller at 734-259-9404. This is a direct line, and you’ll have a real conversation with the final decision-maker on hiring at STACK Cybersecurity.
Key Responsibilities
- Lead Generation: Proactively engage ideal prospects through targeted cold-calling campaigns. Maintain momentum by following up with prospects who aren’t ready to commit but express future interest—using scheduled callbacks and personalized email outreach to keep them engaged and warm.
- Appointment Setting: Secure FTAs for our Outside Sales team.
- CRM Management: Maintain accurate records of calls, meetings, and interactions in our CRM system. Ensure timely follow-up with warm leads and consistent reporting.
- Call List Management: Generate and manage call lists from CRM tools.
- Script Optimization: Work from proven scripts and adapt them to your style for maximum impact.
- Collaboration: Provide detailed notes and context to Outside Sales for seamless handoff.
What We’re Looking For
- Experience: 6-months or more prior success in lead generation, business development, or sales roles—preferably in IT services, technical support, or technology retail.
- Communication Skills: Clear, concise English, active listening, and the ability to engage prospects positively and persistently.
- Attitude: an energetic and upbeat positive attitude is a must
- Resilience: Skilled at handling objections and turning “no” into “yes.”
- Organization: Strong attention to detail, disciplined in following processes, and excellent note-taking skills.
- Tech Savvy: Familiarity with CRM tools and sales methods, and Microsoft Excel.
- Cybersecurity Knowledge: Understanding of basic cybersecurity concepts is a big plus. Terms like EDR, MDR, XDR, SIEM, SOC, Penetration Testing, MFA, Ransomware, and Disaster Recovery should not be foreign to you.
Why STACK Cybersecurity?
- Be part of a fast-growing cybersecurity firm protecting businesses from evolving threats.
- Work in a collaborative, high-energy environment where your contributions have a real impact.
- Competitive compensation and benefits package.
Compensation
- Base salary range of $40,000 - $50,000
- Sales commission - $250 for each First Time Appointment (FTA) that schedules a Second Time Appointment (STA).
- 33% of 1st Month Revenue from a signed Monthly Recurring Revenue deal
- On Target Earnings (OTE) of $70,000 - $80,000 per year.
Salary : $40,000 - $50,000