What are the responsibilities and job description for the Account Executive (Gen AI & Conversational Intelligence CX) position at STA?
Our client is a series A San Francisco based AI startup transforming how customer-facing teams improve performance. With 10X YOY growth, $5M ARR and 100 enterprise clients, they are rapidly becoming a category leader in one of the fastest growing segments of enterprise software and operate at the intersection of Generative AI, conversational intelligence, and customer experience.
About the role: Account Executive
Based out of the San Francisco office, you'll be joining a small and high-performing founding AE team working directly with senior leadership to contribute to the evolution of the sales playbook and have meaningful input on scaling the org.
- Own the entire customer journey–from prospecting through to close
- Generate your own pipeline through outbound prospecting and strategic account development with supplementary support from the growing SDR team
- Conduct discovery conversations to uncover business challenges and position compelling business case
- Engage with customers across various industry verticals including consumer tech, B2C SaaS, healthtech, financial services –any org that has high volume customer support, complex support operations and has AI adoption underway
- Lead product demonstrations, manage trials and pilots, and guide customers through evaluation process
- Navigate commercial negotiations across SMB and MM opportunities ranging from $20K-$70K ACV and 2 weeks to 2 month sales cycles
Why Join?
- Join one of the fastest-growing AI startups in the customer experience space
- Sell a category-defining AI platform in a rapidly expanding market
- Learn from experienced sales leaders with proven playbooks
- Work with modern sales technology and AI-powered prospecting tools
- Clear, merit-based path to promotion into an Account Executive role
- Be part of a collaborative, high-performance culture where your impact is visible from day one
- Help shape the next phase of growth at an exciting early-stage company while accelerating your own career
Compensation
- $260K-$320K OTE with a 50/50 split
- Meaningful equity
- 100% covered health/dental benefits
What We're Looking for:
We're looking for ambitious, entrepreneurial Account Executives with 3 years of closing experience who are energized by the pace of an early stage startup. Must embrace an in-office culture build around collaboration, rapid learning, and solving challenging problems together.
The ideal candidate is:
- Highly competitive with a strong desire and proven track record to consistently outperform expectations
- Sold modern SaaS solutions and have owned end to end sales
- Entrepreneurial and comfortable operating with ambiguity
- Self-motivated and capable of building pipeline without relying on SDR support
- Consultative in your sales approach with strong discovery and business acumen
- Passionate about AI and excited to represent an innovative category-defining platform
Salary : $140,000 - $180,000