What are the responsibilities and job description for the Patient Care Coordinator position at St. Johnsbury Dental Associates?
Job Overview
We are seeking a dedicated and detail-oriented Patient Care Coordinator to serve as a vital link between patients and healthcare providers. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a compassionate approach to patient service. In this role, you will manage patient interactions, coordinate appointments, and ensure seamless administrative support within a healthcare setting. Your efforts will contribute significantly to delivering high-quality patient care and maintaining efficient office operations.
Duties
- Greet patients warmly and assist them with check-in procedures, ensuring a positive first impression.
- Schedule, reschedule, and confirm patient appointments using specialized patient management software and electronic health records (EHR) systems.
- Collect and verify patient information, including insurance details, medical histories, and personal data, while maintaining strict confidentiality.
- Communicate effectively with patients via phone and in person to address inquiries, provide appointment reminders, and relay important health information.
- Support medical staff by preparing necessary documentation, updating patient records, and managing administrative tasks related to patient care.
- Assist with health insurance processing by verifying coverage details and explaining billing procedures to patients.
- Maintain compliance with health regulation policies and ensure that office procedures adhere to legal standards and privacy laws.
Skills
- Treatment Plan & Financial Communication
- Comfortable reviewing treatment plans
Team‑Centered & Fast‑Paced Environment
- Strong multitasking and organizational skills
- Calm, proactive, and solution‑oriented
- Excellent communication with both patients and team members
Patient‑Focused Mindset
- Warm, professional, and compassionate
- Skilled at building trust and reducing patient anxiety
Growth‑Oriented
- Eager to learn new systems and workflows
- Committed to professionalism and continuous improvement
- Able to explain costs and coverage with clarity and empathy
Join our team as a Patient Care Coordinator to make a meaningful difference in patients' healthcare experiences through exceptional service, organization, and professionalism!
We can’t wait to meet you.
Saint Johnsbury Dental Associates — Where Smiles Start.
Job Type: Full-time
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $60,000