What are the responsibilities and job description for the Key Account Manager position at SSI Technologies, Inc?
JOB REQUIREMENTS: Position Summary: The Key Account Manager is a dynamic
sales professional responsible for improving, building, and maintaining
strong customer relationships. This role is focused on identifying and
capitalizing on growth opportunities to drive business expansion and
enhance customer satisfaction. The Account Manager will work closely
with clients to understand their needs, offer tailored solutions, and
ensure a high level of service delivery. By leveraging their sales
expertise and relationship management skills, the Account Manager will
play a crucial role in achieving revenue targets and fostering long-term
partnerships with key accounts. Position Requirements: Account
Management and Growth: Oversee all customer-related activities for
designated Automotive and Industrial accounts, with a dual focus on
maintaining existing business and driving growth within these accounts.
Achieve Sales Objectives: Meet or exceed sales retention and growth
targets as agreed upon, ensuring the achievement of key sales
objectives. Excellence in Account Management: Demonstrate superior
account management skills by: a) Managing Customer Performance Metrics:
Effectively manage the customer \"Scorecard,\" ensuring alignment
between actual performance and customer perception and b) Delivering
Comprehensive Solutions: Provide thorough, well-prepared solutions and
recommendations, ensuring all work is complete and actionable.
Relationship Building and Credibility: Cultivate strong relationships
with key personnel across various disciplines within customer
organizations, emphasizing the importance of credibility and gathering
Valuable Market Intelligence. Internal Coordination And Communication
Stay informed about internal engineering, quality, and manufacturing
activities (e.g., PPAPs, process changes), and communicate relevant
updates to management, ensuring alignment and transparency. Market
Intelligence and Information Sharing: Collect and disseminate market
information regarding future programs, providing strategic insights to
Management To Inform Business Decisions. Enhance Brand Presence
Proactively work to elevate the company\'s brand recognition within
Customer Organizations, Positioning The Company As a Preferred Partner.
Strategic Planning and Execution: Develop and implement annual business
plans for assigned accounts, demonstrating the ability to think both
tactically for immediate needs and strategically for long-term success.
Primary Communication Liaison: Serve as the main point of contact
between customers and internal teams, ensuring accurate, consistent, and
timely communication across all channels. Customer Satisfaction
Advocacy: Act as a champion for customer satisfaction, sharing this
responsibility with the broader organization. Key responsibilities
include: a) Providing timely responses\... For full info follow
application link. SSI is an equal opportunity, affirmative action
employer for minorities, females, veterans and disabled. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1E866FA246614040
sales professional responsible for improving, building, and maintaining
strong customer relationships. This role is focused on identifying and
capitalizing on growth opportunities to drive business expansion and
enhance customer satisfaction. The Account Manager will work closely
with clients to understand their needs, offer tailored solutions, and
ensure a high level of service delivery. By leveraging their sales
expertise and relationship management skills, the Account Manager will
play a crucial role in achieving revenue targets and fostering long-term
partnerships with key accounts. Position Requirements: Account
Management and Growth: Oversee all customer-related activities for
designated Automotive and Industrial accounts, with a dual focus on
maintaining existing business and driving growth within these accounts.
Achieve Sales Objectives: Meet or exceed sales retention and growth
targets as agreed upon, ensuring the achievement of key sales
objectives. Excellence in Account Management: Demonstrate superior
account management skills by: a) Managing Customer Performance Metrics:
Effectively manage the customer \"Scorecard,\" ensuring alignment
between actual performance and customer perception and b) Delivering
Comprehensive Solutions: Provide thorough, well-prepared solutions and
recommendations, ensuring all work is complete and actionable.
Relationship Building and Credibility: Cultivate strong relationships
with key personnel across various disciplines within customer
organizations, emphasizing the importance of credibility and gathering
Valuable Market Intelligence. Internal Coordination And Communication
Stay informed about internal engineering, quality, and manufacturing
activities (e.g., PPAPs, process changes), and communicate relevant
updates to management, ensuring alignment and transparency. Market
Intelligence and Information Sharing: Collect and disseminate market
information regarding future programs, providing strategic insights to
Management To Inform Business Decisions. Enhance Brand Presence
Proactively work to elevate the company\'s brand recognition within
Customer Organizations, Positioning The Company As a Preferred Partner.
Strategic Planning and Execution: Develop and implement annual business
plans for assigned accounts, demonstrating the ability to think both
tactically for immediate needs and strategically for long-term success.
Primary Communication Liaison: Serve as the main point of contact
between customers and internal teams, ensuring accurate, consistent, and
timely communication across all channels. Customer Satisfaction
Advocacy: Act as a champion for customer satisfaction, sharing this
responsibility with the broader organization. Key responsibilities
include: a) Providing timely responses\... For full info follow
application link. SSI is an equal opportunity, affirmative action
employer for minorities, females, veterans and disabled. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1E866FA246614040
