Job Summary                                                                                                                                      

The duties of the Pro Shop Attendant include collecting retail and fee sales; greeting customers (members, daily green fee players and tournament players); ensuring the Pro Shop and rental equipment are clean and in working order on a daily basis; using the computer reservation system, making tee time reservations for members, non-members and tournaments; working closely with the starters and marshals to ensure smooth operation and traffic flow on the course.

Essential Duties and Responsibilities                                                                                                  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Approach all encounters with guests and employees in a friendly, service oriented manner.
2. Maintain regular attendance in compliance with Resort standards, as required by scheduling which will vary according to the needs of the hotel.
3. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working (per brand standards)
4. Comply at all times with Resort standards and regulations to encourage safe and efficient operations.
5. Maintain a warm and friendly demeanor at all times.
6. Answer all incoming calls promptly, in a friendly, efficient and courteous manner.
7. Maintain the Pro Shop in a neat and orderly condition.
8. Assist golf pro in pricing merchandise and inventory.
9. Receives and responds to complaints from golfers.
10. Operates a motor vehicle.
11. Maintain accurate files and reports.
12. Handle all special reservations, to include V.I.P. reservations, packages and discounts.
13. Collects green fees, reserves tee times, sells golf supplies and starts players on the golf course.
14. Enforces established rules of course among golfers such as out of bound areas, cart regulations, wearing of proper clothing and practicing at designated sites.
15. Knowledge of tournament schedule.
16. Employees must, at all times, be friendly, helpful and courteous to guests, managers and all their fellow employees.
17. Other duties as assigned.

Qualifications                                                                                                                                       

• • High School Graduate or equivalent
  • Valid Driver’s License
  • Prior customer service experience preferred
  • Prior experience working at a golf course with knowledge of the rules of golf preferred
  • Experience working in a hotel, clubhouse, or related field preferred

 Additional Eligibility Requirements                                                                                                     

• • Must submit to and pass a drug test pursuant to Company Drug-Free Workplace Policy which includes random testing.
  • Must submit to and pass a level 2 background screening

 Work Environment                                                                                                                              

• • Required to stand/walk/sit regularly and occasionally for prolonged periods of time
  • Must have stamina to work more than the scheduled workday when needed, including nights and weekends.
  • May occasionally lift and/or move up to 50 pounds.

SRC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The requirements listed in this document are the minimum levels of knowledge, skills or abilities required. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Salary : $15