What are the responsibilities and job description for the Internship - IT Help Desk position at Spurwink?
THIS INTERNSHIP REQUIRES THAT ALL APPLICANTS MUST BE FULL-TIME RESIDENTS OF MAINE OR ATTEND A COLLEGE OR UNIVERSITY IN MAINE.
Spurwink Mission
Spurwink is a non-profit organization that responds to community needs by providing behavioral health care, substance use disorder services, and support services for people of all ages, abilities, and backgrounds, as well as their families.
Internship Details
The IT Help Desk team oversees all areas related to IT support within Spurwink. This includes but is not limited to technical troubleshooting, device repair, hardware refreshes, and resolving technical issues with Microsoft software. The team also plays a major role in helping to prepare all the technological elements related to onboarding new employees. The team's department is situated at our administrative offices in Portland, Maine.
PLEASE NOTE THAT THE IT HELP DESK IS NOT RESPONSIBLE FOR CYBERSECURITY WORK.
Intern Responsibilities
As an intern, you will be able to assist the accounting team with the diverse work of their department. You will also have the opportunity to meet weekly with a cohort of interns to foster camaraderie, share your experiences, and learn from knowledgeable Spurwink employees.
Requirements
Salary: $18.00 per hour
Spurwink Mission
Spurwink is a non-profit organization that responds to community needs by providing behavioral health care, substance use disorder services, and support services for people of all ages, abilities, and backgrounds, as well as their families.
Internship Details
- Start Date: June 1, 2026
- End Date: August 6, 2026 (10-week duration)
- Hours per week: 32 hours per week (Monday - Thursday)
- Fully In-Person Position: Located at our administrative offices in the greater Portland area.
- In-Person Intern Professional Development Cohort: Will be held on Thursdays and is in person at our administrative offices in the Greater Portland area.
The IT Help Desk team oversees all areas related to IT support within Spurwink. This includes but is not limited to technical troubleshooting, device repair, hardware refreshes, and resolving technical issues with Microsoft software. The team also plays a major role in helping to prepare all the technological elements related to onboarding new employees. The team's department is situated at our administrative offices in Portland, Maine.
PLEASE NOTE THAT THE IT HELP DESK IS NOT RESPONSIBLE FOR CYBERSECURITY WORK.
Intern Responsibilities
As an intern, you will be able to assist the accounting team with the diverse work of their department. You will also have the opportunity to meet weekly with a cohort of interns to foster camaraderie, share your experiences, and learn from knowledgeable Spurwink employees.
Requirements
- Have a strong interest in working professionally within the IT help desk field.
- Have an interest in working for a non-profit organization.
- Ability to commute to the Greater Portland area throughout the entire internship.
- Experience with Microsoft 365.
- Create a capstone project sharing educational goals, skills learned, and your experiences.
- Attend a weekly meeting with a supervisor.
- Candidates must exhibit enthusiasm for the work in the department and the mission of Spurwink Services.
- Must have strong communication skills, the ability to work independently, and critical thinking skills.
Salary: $18.00 per hour
Salary : $18