What are the responsibilities and job description for the Telecommunications Operator - Full Time position at Springhill Medical Center?
Hours Per Week: 40
Position Overview: This position is Wednesday-Friday from 3pm-11pm and Saturday-Sunday from 7am-3pm.
Pre-Employment Requirements:
- We are a drug free facility . Passing a pre-employment drug screening is required.
Education Requirements:
- Must have a High School Diploma or GED.
Job Requirements:
- Answer and manage incoming calls promptly, greet callers in a friendly professional manner and transfer them as necessary.
- Perform some additional light administrative tasks to include scanning documents into a document management system.
- Utilize office communication systems to perform telecommunications duties, including intercom, two-way radio, and code phone.
- Interface with IT, including opening Incident Tickets, manage the On Call lists after hours, codes and alarms.
- Must have basic computer skills.
Qualifications
Licenses & Certifications
Required