What are the responsibilities and job description for the Telecommunications Operator - Evenings position at Springhill Hospitals Inc?
Position Overview: This position is Sunday, Monday, Wednesday-Friday from 3pm-11pm.
Pre-Employment Requirements:
- We are a drug free facility. Passing a pre-employment drug screening is required.
Education Requirements:
- Must have a High School Diploma or GED.
Job Requirements:
- Answer and manage incoming calls promptly, greet callers in a friendly professional manner and transfer them as necessary.
- Perform some additional light administrative tasks to include scanning documents into a document management system.
- Utilize office communication systems to perform telecommunications duties, including intercom, two-way radio, and code phone.
- Interface with IT, including opening Incident Tickets, manage the On Call lists after hours, codes and alarms.
- Must have basic computer skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.