Scheduler

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Spring View Hospital is a 75-bed facility offering a full range of services with state-of-the-art technology, including pain management, physical therapy, respiratory therapy, behavioral health services, wound care, and laboratory services. Spring View Hospital's staff and physicians pride themselves on providing advanced quality care and service.

Where We Are:

Kentucky's Bluegrass Region is famous for its natural beauty, and Marion County is no exception. The Green River is a haven for water sports and fishing enthusiasts and is perfect for fishing, skiing, and boating. The Downtown Lebanon Historic District, listed on the National Historic Register, features antique shops and an arts and crafts cooperative showcasing works from local and Kentucky artisans.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K benefits for full-time employees
• Competitive paid time off
• Employee Assistance Program – mental, physical, and financial wellness support
• Tuition reimbursement and loan assistance for qualified applicants
• And much more…

POSITION SUMMARY:

The Scheduler is responsible for coordinating and scheduling patient testing, procedures, and admissions. This role ensures accurate patient information entry, obtains insurance authorizations, and facilitates communication between patients, providers, and departments to support efficient operations.

ESSENTIAL FUNCTIONS:

• Schedule patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring proper staffing availability
• Obtain physician orders and pre-certification/authorization and enter procedures into the Order Entry System
• Ensure accuracy and consistency between scheduling and admissions systems
• Communicate with patients and physician offices regarding out-of-network carriers or benefit issues
• Provide patients and offices with instructions, preparation requirements, and necessary documentation
• Maintain awareness of next-day scheduling reports to ensure readiness of registration staff and clinical departments
• Enter and verify accurate insurance and patient information in scheduling/registration systems
• Answer incoming calls and assist with scheduling inquiries

Education:

• High school diploma or equivalent required
• OR a minimum of three (3) years of directly related experience may be substituted

Skills and Abilities:

• Strong critical thinking skills and decisive judgment
• Ability to work independently with minimal supervision
• Ability to function effectively in a fast-paced, potentially stressful environment
• Excellent organizational and time management skills
• Ability to prioritize tasks based on patient and departmental needs
• Proficiency in operating standard office equipment (computer, copier, phone, fax, scanner)
• Computer proficiency required

Additional Requirements:

Reports to: Patient Access Supervisor – Scheduling/Pre-Registration
FLSA Status: Non-exempt

Minimum Work Experience:

• Prior scheduling experience in a healthcare environment strongly preferred
• Medical terminology knowledge preferred
• Billing and/or collections experience preferred

Licensure: Not required
Certifications: Not required

Non-Essential Functions:

• Perform other duties as assigned

EEOC Statement:

Spring View Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.