What are the responsibilities and job description for the Retail & Merchandise Manager position at Sports Force Parks?
Overview:
The Retail & Merchandise Manager will oversee all aspects of Sports Force Parks retail operations, including in-venue retail, e-commerce, and product procurement. The location of this position will be in Sandusky, OH.
Responsibilities:
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Execute a profitable, customer-focused merchandise and retail strategy consistent with Sports Force Parks standards and procedures
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Conduct product procurement for in-venue stores and e-commerce sales
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Maintain processes and reports for all merchandise and retail functions
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Fulfill on-line sales, including managing usage of POS and inventory management platforms
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Manage customer service inquiries and issues
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Monitor retail, merchandising and licensing innovations and trends to maximize performance
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Trains and maintains customer experience standards, retail standards, policies and procedures
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Recruit, interview, train and staff team members
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Support the operations of the business including park opening/closing procedures, cash controls and all other functions within a customer service based environment
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Performs all other duties assigned by supervisor
Qualifications:
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Minimum two years experience in retail management
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Experience with multiple locations and seasonal retailing; with ability to track sales and grow margins
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Strong written and verbal communication skills
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Strong reasoning skills and ability to prioritize multiple tasks
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Ability to stand, walk and lift up to 30 lbs.
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Ability to make independent work-related decisions with limited supervision
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Proficiency in Microsoft Office applications such as Outlook, Word, Excel and PowerPoint
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Ability to work in fast-paced environment in large, crowded areas of facility
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