Accounts Receivable and Billing Specialist

Who we are?

We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop’s cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals.

Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers.

We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of 93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30 million happy users.

Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company’s growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams.

What will you do in this role?

Our ideal candidate exemplifies strong work ethics, values, dedication, and character that thrive in a fast-paced environment. As Accounts Receivable and Billing specialist, you will be responsible for supporting the accounting team in the entire order to cash process as well as maintaining the accuracy of the company’s customer accounts and overall data integrity of our accounting system. To succeed in this position, you need to have a proactive attitude, the ability to prioritize and be a strong communicator to work with cross-functional teams including sales and customer success team.

The key responsibilities of this role will require you to:

• Support the entire order to cash process including managing invoices, collections, credits, and cash applications timely.
• Perform review of customer POs and contracts to ensure billings are created in accordance with terms.
• Maintain accuracy of the outstanding balance for customer accounts.
• Create AR statements and reports detailing accounts receivable status.
• Resolve outstanding balances or issues as needed, collaborating with sales.
• Assist sales and customers with questions regarding customer accounts.
• Support annual external audit function.
• Contribute to process improvement projects to drive operational efficiency.
• Lead month-end and year-end billing close processes
• Assist with other special projects as needed, take on additional duties and ad-hoc activities.

Who you are?

• Degree in Accounting, Finance or related field, preferred.
• 2 years of experience in Accounts Receivable and Billing.
• Good communication skills to work objectively with people in different functions within the organization including Sales, Customer Success, and Business System team.
• Ability to work independently, follow-through on tasks and problem solve with minimal supervision.
• Strong attention to detail, willingness to get into the weeds; strong organizational and time management skills in a fast-paced environment.
• Software-as-a Service (SaaS) revenue accounting experience and basic knowledge of ASC 606 is desired.
• Proficient in Microsoft Excel (Pivot and V-Lookups).
• Ability to manage multiple deadlines and priorities
• Experience with NetSuite, Salesforce.com, Stripe, and ZoneBilling is a plus.

What we have to offer:

• A dynamic and supportive work environment.
• A competitive salary and performance-based incentives.
• Incredible and continuous learning experience for professional growth and development.
• Fast-paced environment where we celebrate successes and have a lot of fun while working.
• An amazing crew of other hard working and passionate people from all over the globe.

Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.