What are the responsibilities and job description for the Houseman position at Spinnaker Resorts?
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The Houseman will maintain public areas in a highly presentable “Gold Crown Standard”.
DUTIES AND RESPONSIBILITIES
General Cleaning
- Cleaning of all public use areas.
- Inventory, re-stocking, organizing, and cleaning of all Housekeeping closets.
- Assist Manager/Supervisor with Housekeeping tasks.
- Respond to guest HotSOS Tickets as needed.
- Carpet cleaning as needed.
General Inspection
- Inventory and replace missing/damaged items.
Safety
- Ensure that all safety rules are observed by Housekeeping/Laundry staff.
Other
- Backup support to others, special projects as requested, and/or any legitimate business task within the scope of responsibilities.
WORK SCHEDULES
Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- General knowledge in Housekeeping procedures and operations.
- Must have good verbal and written communications skills (including the ability to understand English) for interaction with employees and guests, using tact and poise.
- Must have basic math skills.
- Ability to walk extensively, climb stairs, and lift up to 30lbs.
- 1 years trade experience in related or applicable field.
- Valid driver’s license in good standing.
BENEFITS (if eligible)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
