What are the responsibilities and job description for the Patient Care Coordinator- Austin position at Spine & Rehab Partners?
Front Office Team Member
We’re seeking a friendly, detail-oriented Front Office Team Member to join our fast-paced and growing healthcare practice. In this role, you’ll be the first point of contact for patients while helping ensure smooth and efficient daily operations. You’ll work closely with patients, providers, and the Office Manager to support a positive, patient-focused environment.
Key Responsibilities
- Greet patients and manage check-in/check-out
- Support daily front office and administrative tasks
- Collect co-pays and balances accurately
- Verify insurance coverage and benefits
- Maintain accurate patient records and ensure HIPAA compliance
- Provide excellent customer service to patients and families
- Answer and manage phone calls professionally
- Assist with office workflow and communication with the Office Manager
Qualifications
- At least one (1) year of experience in a healthcare setting (required)
- Organized, dependable, and detail-oriented
- Professional, positive, and patient-focused attitude
- Strong communication and multitasking skills
- High School Diploma or equivalent
Preferred
- Experience in a medical, chiropractic, or physical therapy office
- EMR/EHR knowledge
- Insurance verification experience
- Bilingual
- Cash handling experience
Why Join Us?
Join a collaborative team where you can grow while making a meaningful impact on patient care.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16