What are the responsibilities and job description for the Home Care Scheduling Coordinator position at ComForCare Home Care - North Austin?
Job Description:
ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance with agency policies and regulations, and maintain confidentiality of client and employee information
Learn more about how we show we value our team and why they love working at ComForCare.
Why Join ComForCare:
- Competitive salary based on experience
- Mileage reimbursement
- Tuition Assistance
- Discounted Prescription medications
- Paid Time Off (PTO)
- Paid Training
- Work with a team committed to excellence in home care
- Company support for educational and learning opportunities
- Bonus opportunities /performance bonus
- On-Call Pay
We know the industry better than anyone. Make a meaningful difference by ensuring that clients receive timely and effective care while fostering a supportive, positive environment for employees.
KEY RESPONSIBILITIES:
Scheduling & Coordination
Scheduling & Coordination
- Create and maintain weekly caregiver schedules, ensuring client needs are met.
- Quickly respond to call-offs and arrange coverage.
- Communicate schedule updates to caregivers, clients, and families.
- Maintain accurate records in scheduling software.
Caregiving (Primary Backup Support)
- Provide in-home care when primary caregivers are unavailable.
- Assist clients with activities of daily living (ADLs) such as personal care, meal preparation, light housekeeping, and companionship.
- Follow care plans and company standards to ensure quality service.
This position requires the person to be in-office during normal business hours and provide one-call support as needed or required by the supervisor/manager.
QUALIFICATIONS:
- Previous scheduling or office coordination experience (preferred).
- Experience in caregiving, home care, or healthcare (required).
- Strong communication and problem-solving skills.
- Ability to multitask and adapt to changing priorities.
- Reliable transportation and valid driver’s license.
- Must pass background check and meet state caregiving requirements.
PERSONAL CHARACTERISTICS:
- A positive, can-do attitude, with the resilience to thrive in a fast-paced environment.
- Strong communication and interpersonal skills to build relationships with clients, families, and team members.
- A problem-solver, with the ability to navigate challenges and find effective solutions.
- Empathy, humility, and a genuine desire to support both clients and team members.
- Willingness to go the extra mile when needed—be available after hours, weekends, and on-call as necessary.
Job Type: Full-time
PAY: $41,700 per year Bonus On-Call Pay
Salary : $41,700