What are the responsibilities and job description for the Patient Coordinator (PC) - Austin, TX (Southpark) position at Total Primary Care?
Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50 clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men’s health, family care, and behavioral health- this means your work makes an
We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.
What You'll Do:
Greet patients with warmth — on the phone and in person
Schedule appointments, prior authorizations, insurance verifications and co-pays
Assist with referrals, insurance verification, and patient follow-up
Keep our front office running smoothly while keeping patients smiling
Why You’ll Love Working with Us:
Supportive team that treats you like family
Competitive pay & benefits
A meaningful role where kindness really matters
What We Are Looking For:
1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
Working knowledge of medical terminology, procedures and protocols
Positive attitude and high attention to detail
Reliable transportation
If you’re detail-oriented, people-focused, and love helping others — this is your place.
Apply today and help us give every patient a great experience from the very first hello!