What are the responsibilities and job description for the Patient Coordinator (PC) - Behavioral Health - Katy, TX position at Total Primary Care?
Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50 clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men’s health, family care, and behavioral health- this means your work makes an
We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.
What You'll Do:
Greet patients with warmth — on the phone and in person
Schedule appointments, prior authorizations, insurance verifications and co-pays
Assist with referrals, insurance verification, and patient follow-up
Keep our front office running smoothly while keeping patients smiling
Why You’ll Love Working with Us:
Supportive team that treats you like family
Competitive pay & benefits
A meaningful role where kindness really matters
What We Are Looking For:
1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
Strong background in scheduling and managing high volume calls
Prior knowledge of eClinical Works preferred
Working knowledge of medical terminology, procedures and protocols
Positive attitude and high attention to detail
Reliable transportation
If you’re detail-oriented, people-focused, and love helping others — this is your place.
Apply today and help us give every patient a great experience from the very first hello!