What are the responsibilities and job description for the Jr PMO Manager position at SpikeIT Global Solutions, Inc.?
Company Description
Job Description
ob Summary
Junior PM to execute infrastructure projects (70% network/server/storage/DC) using Planview PPM Pro and drive ServiceNow change management. Own project timelines, auto-create changes at deployment gate, support 2–3 weekly CABs, and deliver weekly dashboards. Mentored role to grow into PPM/Change expert.
Roles & Responsibilities
- Run infra projects in PPM Pro: milestones, gates, resources, custom fields (outage windows, rollback owner)
- Auto-create & manage ServiceNow changes (Normal/Standard/Emergency) for deployments
- Schedule CAB, prepare agendas, record decisions, enforce blackout/conflict checks
- Perform risk checks, upload evidence (Ansible/NetBox), trigger PIR, update lessons in PPM
- Build & send weekly reports: upcoming changes, resource heatmap, success rate
- Maintain data sync: PPM ↔ ServiceNow ↔ CMDB
Required Skills
- 3–5 yrs hands-on PPM Pro and ServiceNow Change
- 5–8 yrs total IT/infra exposure (ops, NOC, coordination)
- Familiar with servers, networks, storage, VMs, data centers
- ITIL basics; Excel/CSV; clear communication
Additional Information
All your information will be kept confidential according to EEO guidelines.