What are the responsibilities and job description for the Desktop Support Engineer position at SpikeIT Global Solutions, Inc.?
Company Description
Job Description
Job Responsibilities
- Work as an engineer to implement new technologies into the digital workplace.
- Plan, design, implement, and configure Active Directory and Group Policy in our domain environment.
- Create and maintain Intune Policies and deployment scripts.
- Participate in the application of security patches and updates to operating systems for Windows and MacOS.
- Create and maintain Windows OS baseline images and test for compatibility on new hardware models.
- Evaluate current operation practices for inefficiencies and recommend new tools or create scripts to increase efficiency.
- Evaluate new software packages from various business units and prepare automated installation scripts for deployment.
- Collaborate/ interact with users to gather technical requirements for the implementation of new technology solutions.
- Keep abreast of new tools and technologies while taking part in the evaluation and recommendations for new or enhanced capabilities that could improve current platforms.
- Participate in the 24x7 on-call rotation and planned maintenance activities after hours and on weekends when needed
Requirements
- 2 years of experience in managing enterprise desktops on a large scale (2000 clients).
- Thorough understanding of Active Directory; including GPO and DNS
- Experience managing desktop configuration polices via Intune.
- Experience creating and updating Windows 10 desktop Images.
- Well versed in windows scripting (PowerShell, Batch, VBS)
- Experience with patch management software (BigFix, SCCM, Tanium)
- Experience with Exchange Online, Office365, Teams, Azure AD and various cloud technologies
- Ability to deploy software packages using products such as Intune or SCCM
- Knowledge of MSI packages, including distribution, customization via transforms. (InstallShield Admin Studio experience preferred)
- Experience with VMware Horizon VDI a plus
- Knowledge of Workspace One or Intune for managing Windows and Mobile devices
Additional Information
All your information will be kept confidential according to EEO guidelines.
