What are the responsibilities and job description for the Desktop Support position at First Soft Solutions LLC?
We are actively hiring for Desktop Support
Location: Jersey, City, NJ (Onsite)
Level 2, 3
Location: Jersey, City, NJ (Onsite)
Level 2, 3
- Manage and monitor cloud infrastructure for performance and availability.
- Troubleshoot incidents, escalate critical issues to appropriate support teams.
- Perform system patching, upgrades, and routine maintenance activities.
- Implement automation for repetitive tasks using scripting and cloud tools.
- Collaborate with engineering teams to optimize system reliability and scalability.