Assistant Manager

Assistant Manager – Alphagraphics Division

Organization Core Values

Humanity – People, Respect, Teamwork, Community, Kindness

Excellence – Quality Work, Integrity, Responsibility, Accountability, Exceptional

Evolving – Curious, Forward-Thinking, Adapting, Changing, Flexible

Development – Grow, Create, Learn, Expand, Advance

Scrappy – Self-starter, Committed, Enthusiastic, Initiative, Hard-Working

Market Description

Assists in managing and directing workforce to achieve sales and profit goals. Assists in evaluating and implementing appropriate new sales techniques to increase the locations sales volume. Ensures projects are completed on time and within budget. Acts as advisor to employees regarding projects, tasks, and operations. Be familiar with all equipment and workflow processes at the location and help ensure operational programs and processes run effectively.  Help with employee training and operational excellence.  Familiar with a variety of the field's concepts, practices, and procedures. Assists in leading and directing the work of others. Limited degree of creativity and latitude is expected.  This position is a hands-on training and shadowing position for development and possible advancement to a General Manager.  Typically reports to a General Manager.

Primary Responsibilities:

• Assistants General Manager with organize daily workflow as the production manager
• Assistants General Manager with track and keep WIP up to date
• Assists with training of location employees
• Ability to run (and train how to run) every machine at a location
• Provide information to prospects and customers about the products and services organizations offer.
• Assistant General Manager with general management at the location.
• Assist in organizing daily workflow as the production process leader.
• Learn and be familiar with the financials of the location.
• Help in tracking and keeping the WIP up to date.
• Collaborate with other departments, to ensure that production runs smoothly, and that product quality meets customer and industry standards.
• Assistant in employee training.
• Learn all functions of the business.
• Assists in managing and directing workforce to achieve sales and profit goals.
• Provide information to prospects and customers about the products and services the organization offers through all brand offerings.
• Help manager and/or supervisor to implement production schedules and workflows to ensure timely delivery of products.
• Maintain accurate and up-to-date records of production activities and report on key performance indicators (KPIs) to management.
• Key role is helping location have a Redo rate of 1% or less of sales. 
• Participate in and conduct root cause analysis on Redo’s, both internal and external, anything over $250.
• Reinforce company policies, standard operating procedures, and best practices.
• Collaborate with other departments to maintain smooth handoffs and coordinated workflow.
• Support continuous improvement efforts aimed at reducing waste, improving output, and driving cost efficiency.

Secondary Responsibilities:

• Be able to take care of customer/order overrides as necessary
• Assist with inventory control related to building maintenance and customer order materials
• Assistants General Manager with operational processes
• Builds strong partnerships with employees in the location.
• Helps support and oversee employee satisfaction and morale
• Ensure employee communication is taking place, team is on the same page, understands what is happening in the organization and at the location
• Be familiar with location financials and budgeting process – Assist with expense control and activities that drive profitability

Abilities:

• Leadership Skills – People Management
• Strong communication
• Customer service skills
• Excellent phone skills
• Good organizational skills
• Good problem-solving skills
• Ability to multitask and help where needed
• Be proactive, accepting accountability, and how ownership for the location’s success
• Being honest in all aspects of the role
• Lead by example
• Able to take difficult and direct feedback and able to provide the same to those that report to the role
• Be able to receive and give feedback openly and constructively.

Helpful Skills (list out skills that are necessary for the job – things they will do each day)

• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Can do Attitude – Willingness to be taught and learn new things
• Communicating with managers, supervisors, seers, or subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Being a team player with sales team and company locations

Work Schedules and Arrangements

• Onsite position
• Hours
  • 800am-530 Monday through Friday

About Alphagraphics

AlphaGraphics is a brand fulfillment company helping customers with creative services, custom ordering portals, ecommerce, branding, kitting and shipping. We brand everything from printed products, signs, promo, swag - if a logo goes on it, we produce it. AlphaGraphics provides virtually any visual representation a company will need.  We fulfill at break-neck speeds without losing that personal touch.  WE MAKE COMPANIES VISIBLE!

The AlphaGraphics Helena location is part of a larger organization called Speedy CPS.  Speedy CPS has 17 locations in Utah, Idaho, Wyoming, and Montana.  

Benefits:

• Health Insurance
• Dental
• Vision Insurance
• Retirement account matching
• Flexible Spending
• Supplemental plan offerings
• Employee discount
• Paid time off
• Holiday Schedule including your Birthday
• Planet Fitness Program

Salary : $250