Demo

Program Manager

Spectrum Health Systems, Inc.
Westborough, MA Full Time
POSTED ON 12/20/2025
AVAILABLE BEFORE 1/16/2026
Location: Position is based out of Worcester, MA. Hybrid work with some days from home. May require state-wide travel.

Schedule: Full-Time, 40 hours per week.

Salary: $75,000-$85,000 annually based on education, experience and Licensure.

Benefits

  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Program Manager Is Responsible For

  • Hiring, training, supervising, and evaluating clinical care managers, RNs and Quality Manager.
  • Maintaining consistent communication with staff and conduct regularly scheduled staff meetings.
  • Providing and documenting clinical supervision to service line staff.
  • Providing back up to service line staff as needed during emergencies or staff vacancies.
  • Managing the census for the Community Partner program, including assignment of enrollees to care teams, managing disenrollment and generating ad hoc referrals within Spectrum and local communities.
  • Collaborating with the BHPMW Director of Population Health / Quality Management to identify and measure care management outcomes, consistent with the needs of persons served and the goals of payers; ensure management of BHCP service delivery including meeting contractual requirements and billing and outcomes data is reported as required.

Qualifications

Qualifications

  • MA/MS/MSW degree in social work, behavioral health, human services, healthcare or a related field, or RN with experience in one of these fields
  • Massachusetts independent practice licensure preferred.
  • Minimum of five years of clinical experience, two years of intake and/or care coordination experience required. Two years of supervisory and management experience preferred. Any of these experiences may overlap.
  • Must hold a valid driver’s license. Must have access to a safe, operational and insured vehicle and be willing to use it to transport Enrollees.
  • Experience working in community based settings and managing multi-disciplinary teams is a plus.

Salary : $75,000 - $80,000

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