Laboratory Technician

Job Title: LIS Analyst

Duration: 6 months

Location: Onsite (Nashville, TN)

Note: Primarily on-site in Nashville, especially at St. Thomas West. Occasional travel to other hospitals once per month or as needed for go-lives or validations, Travel is same-day only and No on-call requirements

Key Candidate Requirements

Must have hands-on laboratory experience and understand test workflows from order to result

Must have LIS system experience; Cerner PathNet is preferred but Beaker, Epic, SoftLab, and similar systems are acceptable

Needs ability to support system builds, troubleshoot backend issues, assist with validation, and handle reference ranges, test builds, and interface-related tasks

Basic SQL query skills required; advanced SQL/report writing not required

HL7 exposure is preferred but not required; ability to interpret HL7 is helpful

Strong problem-solving skills needed for IT solution identification and implementation

Responsibilities:

-Maintains system software and manages the database for all LIS applications

- Monitor LIS health including error logs, interface queues, and analyzer connectivity.

-Perform configuration updates such as print routing, label templates, reference ranges, and test dictionary fields.

-Troubleshoot workstation, printer, and instrument connectivity issues.

-Run LIS queries and metrics to support quality, workflow monitoring, or leadership needs.

-Perform data integrity tasks such as resolving duplicate records and correcting mapping issues.

-Tests and evaluates potential solutions for reports, queries, and upgrades prior to final implementation

-Execute structured test scripts for upgrades, patches, and build changes.

-Validate accuracy and formatting of reports and queries before release.

-Compare pre-and-post change functionality to identify regressions or workflow impacts.

-Document all validation results and escalate findings when needed.

-Participate in change control processes for LIS updates.

Day to day activities:

-Performs auditing and testing of software applications

-Conduct LIS user?access audits and ensure security compliance.

-Audit workflow accuracy including critical value actions and auto verification.

-Generate audit logs required for CAP/CLIA regulatory compliance.

-Review system performance and identify trends requiring configuration adjustments.

-Implements policies and procedures for operation, maintenance, down?time, and disaster recovery of LIS

-Maintain and update downtime procedures and related documentation.

-Participate in downtime drills and capture corrective actions.

-Perform post?downtime validation and reconcile discrepancies.

-Support updates to LIS-related SOPs and operational policies.

-Delivers training and acts as a consultant to users of LIS

-Provide end?user troubleshooting and workflow support.

-Deliver user training sessions for new staff and workflow changes.

-Maintain training materials, job aids, and quick?reference guides.

-Partner with lab leadership to identify workflow optimization opportunities.

-Generates reports to assist with management, quality control, performance improvement, and utilization of LIS

-Build routine and ad?hoc reports based on operational needs.

-Validate report logic and verify data accuracy.

-Prepare scheduled dashboards or metrics for leadership review.

-Analyze report trends to identify workflow delays, bottlenecks, or QC issues.

Qualifications:

-High School diploma with applicable experience, OR Associate’s/Bachelor’s degree.

-2–4 years of LIS, EHR, or clinical informatics experience.

-Preferred: Exposure to HL7/interfaces and basic SQL or reporting tools.

Competencies:

- Analytical and problem?solving skills.

- Effective communication and customer service abilities.

- Attention to detail and documentation accuracy.

- Ability to work independently in a clinical environment.

Work Conditions:

On-site role in laboratory/clinical areas. Follows Standard Precautions and uses PPE as required