What are the responsibilities and job description for the Construction Operations Specialist position at Specialized Recruiting Group - Charlotte, NC?
Hiring: Operations Specialist | Construction Industry | Full-Time (On-Site)
Location: Wilmington, NC
The Specialized Recruiting Group is proud to partner with a rapidly growing construction services company that is seeking a highly organized and detail-driven Operations Specialist for their Wilmington, NC office. This is an excellent opportunity for a candidate who thrives in a fast-paced environment, enjoys balancing office operations with field coordination, and wants to play a key role in streamlining processes for a scaling organization.
About the Role
The Operations Specialist will support day-to-day scheduling, communication, documentation, and workflow coordination between office staff, field teams, vendors, and customers. This role is ideal for someone who enjoys problem-solving, improving processes, and keeping operations running smoothly. You’ll work closely with field managers, municipalities, and internal teams to ensure jobs are scheduled accurately and executed on time.
Key Responsibilities
- Act as the primary contact for scheduling and front-desk communication
- Coordinate inspections with municipalities and schedule field services (installs, locates, material drops, etc.)
- Manage builder portals and ensure job details and documentation remain up to date
- Confirm job readiness with customers and internal systems
- Support field managers on scheduling, material ordering, and issue resolution
- Maintain office records, logs, and documentation
- Process client VPOs/EPOs and verify customer POs for accurate scope and compliance
- Provide training or oversight to support staff as needed
- Maintain strong vendor relationships
- Assist with warranty scheduling and follow-up
- Support BOLT scheduling and Power BI reporting
- Contribute to data analytics initiatives that improve operational efficiency
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred
- 3 years of experience in operations, project coordination, or scheduling (construction industry experience strongly preferred)
- Proficiency with MS Office (Excel, Teams, SharePoint)
- Experience with BOLT, Power BI, Sage, or builder portals is a plus
- Strong communication skills and exceptional attention to detail
- Ability to manage multiple priorities and work independently
- Basic understanding of accounting or project management concepts
Working Environment and Conditions
This position requires working in an office/indoor environment with a cubicle-type workspace. Regular business hours are from 7:00 a.m. to 4:00 p.m.
What Makes This a Great Opportunity
- Join a stable and growing company with long-term career potential
- Work in a collaborative environment where your input directly impacts operations
- Opportunity to grow into more advanced operations or project management roles
- Ideal for someone who loves both structure and problem-solving