Field Technical Support Engineer

Field Technical Support Engineer positions offer the opportunity to deliver hands-on technical expertise across the United States, supporting customers with system integration, troubleshooting and field implementation. These roles could combine your engineering foundation with direct customer interaction, helping resolve technical challenges and optimize equipment performance in real-world environments.

Please note the content of this advert does not represent a live vacancy.

About the opportunity

This is an opportunity to register your interest in Field Technical Support Engineer positions across the United States. Roles of this type sit at the intersection of engineering design and customer success, supporting the deployment, commissioning and troubleshooting of systems in the field. The work could involve collaborating with customers to diagnose technical issues, applying design standards and testing protocols, and ensuring systems perform to specification once installed. You could gain exposure to manufacturing processes, field application engineering, and the full lifecycle of customer support—from initial commissioning through ongoing optimization.

Typical role overview

• Location: USA, Nationwide
• Type: Permanent · Full-time
• Salary: $85,000 - $140,000 per annum
• Domain: Field technical support · systems commissioning and troubleshooting

What you would do

Typical responsibilities could include:

• Traveling to customer sites to commission, install and troubleshoot mechanical, electrical or control systems
• Diagnosing technical issues in the field and implementing solutions aligned with design standards and specifications
• Conducting system testing and validation to ensure performance meets customer requirements
• Collaborating with manufacturing, design and customer teams to resolve complex technical problems
• Using AutoCAD and technical documentation to understand system design and support field modifications
• Maintaining accurate records of site visits, issues identified and solutions implemented
• Providing technical guidance to customers on system operation and maintenance
• Contributing to continuous improvement by feeding field findings back to the engineering and design teams

What you could bring

Most roles of this type require the following:

• 2–5 years of experience in field service, technical support, manufacturing or systems engineering
• A background or degree in Mechanical Engineering, Electrical Engineering or a related Engineering discipline
• Proficiency with AutoCAD and the ability to interpret technical drawings and design documentation
• Hands-on experience with system commissioning, installation or troubleshooting in a manufacturing or field environment
• Working knowledge of design standards and testing protocols relevant to your discipline
• Strong problem-solving skills and the ability to diagnose issues under time pressure
• Effective communication with both technical teams and non-technical customers
• Willingness to travel regularly across the United States
• Valid driver's license and authorization to work in the United States

What roles of this type could offer

Most roles of this type offer the following, dependent on the industry and seniority of the role:

• Direct involvement in customer success and system performance across the United States
• Practical exposure to the full lifecycle of field technical support—from commissioning through optimization
• Opportunities to develop deeper expertise in systems integration, troubleshooting and field engineering practices
• Collaboration across design, manufacturing and customer-facing teams
• Potential progression toward more specialized or leadership roles in technical support or field engineering, where supported by the role facts
• Permanent, full-time employment with a competitive salary reflecting your experience and contributions

About Specialist Staffing Group

We connect talented engineering professionals with permanent and contract opportunities across the United States. Our focus is matching your technical expertise, experience and career goals with roles where you can deliver impact and grow your skills. We work closely with leading organizations across manufacturing, systems integration and technical services to build teams that drive quality and innovation.

How to register interest

If you are interested in being added to our database to be considered for future opportunities, registering is quick and easy. No cover letter required. We will be in touch when we are instructed on these roles to discuss the next step in your career.