What are the responsibilities and job description for the Liens Admin position at Spartan Capital?
About Us:
Spartan Capital is a fast-growing fintech company dedicated to providing innovative financial solutions. Our team is expanding, and we are looking for an Liens Specialist to help manage and maintain customer accounts while ensuring timely and effective resolution of outstanding balances.
Position Overview
The Lien Specialist plays a vital role in supporting both our clients and internal operations. This position delivers exceptional service by assisting members through phone, email, and chat while also providing operational support through payment processing, reporting, data maintenance, and administrative projects. The ideal candidate is service-focused, detail-oriented, and able to effectively balance member interactions with operational responsibilities in a fast-paced environment. The Lien Specialist maintains awareness, understanding, and compliance with all internal procedures, as well as applicable laws and regulations.
Key Responsibilities
- Case Management: Handle new and existing lien and garnishment cases from intake to resolution.
- Legal Analysis: Review and analyze new garnishment cases and legal orders to determine if the lien will be honored.
- Document Verification: Investigate case details, review documents, verify information, and update electronic files.
- Document Drafting: Prepare and draft legal documents with general supervision.
- High-Volume Production: Efficiently and accurately produce a high volume of work under tight deadlines.
- Stakeholder Communication: Communicate with creditors, merchants, or members to gather additional information or clarify case details.
- Compliance: Ensure each order meets all legal, regulatory, and procedural requirements.
Qualifications & Skills
- Thorough knowledge of collections industry standards and best practices.
- Excellent communication skills across phone, email, and chat channels.
- Strong organizational skills with a high level of attention to detail.
- Ability to multitask and balance member service with administrative duties.
- Proficiency in maintaining electronic files and data entry.
Why Join Us?
- Competitive pay range of 45K, based on experience.
- A dynamic, supportive team environment.
- Opportunities for growth within the company.
- Health, dental, and vision benefits
- Paid time off and holidays
Pay: $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Salary : $45,000