Front Office Specialist – Primary Care

Location: Hubbard, Ohio

Employment Type: Full-Time

About the Role:

Southwoods Health is seeking a professional Front Office Specialist for our Hubbard Primary Care office. As the first point of contact for our patients, you are responsible for providing a welcoming and proactive experience. You will manage registration, scheduling, and insurance verification while ensuring accurate patient data and exceptional customer service.

Essential Duties:

• Patient Coordination: Greet visitors, manage the check-in/check-out process, and maintain efficient patient flow.
• Communication: Handle incoming calls, route inquiries, and schedule appointments with a professional demeanor.
• Clinical Support: Assist with prescription call-ins and obtain necessary authorizations for medical tests.
• Records & Finance: Update patient demographics and insurance in the EMR, collect co-pays, and manage daily cash deposits.
• Office Support: Prepare patient charts, print necessary labels/forms, and ensure compliance with all regulatory standards (OSHA, TJC, etc.).
  
  
  

Qualifications:

• Education: Knowledge of medical terminology and business office activities preferred.
• Technical Skills: Proficiency in Microsoft Office; experience with EMR systems is a plus.
• Experience: Previous medical receptionist experience is preferred.
• Soft Skills: Strong attention to detail, excellent communication, and a professional demeanor.
  
  
  

Schedule:

• Monday: 8:00 AM – 5:30 PM
• Tuesday: 8:00 AM – 5:00 PM
• Wednesday: 8:00 AM – 2:00 PM
• Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 5:00 PM
• Hours will flex to accommodate a rotating Saturday shift (8:00 AM – 2:00 PM) every 4th week.
  
  
  

Why Southwoods?

At Southwoods, it’s not just about the treatment, but how you’re treated. Join a team that values quality, efficiency, and individual patient care.

Apply Now at SouthwoodsHealth.com