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Student Enrollment Data and Retention Coordinator

Southwestern Community College
Sylva, NC Full Time
POSTED ON 4/24/2026
AVAILABLE BEFORE 5/23/2026
Statement Of Primary Purpose

Coordinates student enrollment and retention efforts for the College and Career Readiness Department. Serves as the data manager for the program. Implements student recruitment and retention strategies to support program effectiveness.

Classification

Professional, Full-time, non-exempt

Essential Functions And Responsibilities

  • Collect, compile, and input student information for new and returning student registrations, and maintain all official student folders.
  • Manage new-student intake, including hosting orientation sessions and pre-testing.
  • Build classes and maintain official folders for all Basic Skills Program (BSP) courses.
  • Work with the Continuing Education (CE) Registrar to ensure course documentation meets compliance standards.
  • Monitor attendance and data collection, provide training, and support to staff.
  • Input, maintain, and provide analysis and dissemination of Literacy Education Information System (LEIS) data to ensure accurate, timely reporting to meet state and federal requirements.
  • Provide data analysis to track progress toward state and federal benchmarks, ensure compliance, and accuracy in reporting.
  • Provide accurate data entry utilizing multiple data management systems.
  • Process weekly, monthly, semester, and annual data reports for the College and Career Readiness (CCR) program in order to ensure compliance with state guidelines.
  • Assist in monitoring attendance and post-testing records to communicate with director and coordinators.
  • Administer and track pre- and post-tests for CCR students throughout the service area.
  • Assist in student recruitment, advising, and retention.
  • Advocate for literacy and human resources development in the community.
  • Assist the director with planning and facilitating staff development activities and workshops.
  • Advise students from intake through program completion.
  • Provide instructional support in classes as needed.
  • Serve as the purchasing agent for the CCR department.

Additional Duties And Responsibilities

  • Attend local, state, and national training as needed.
  • Other duties necessary to support the director in maintaining program effectiveness.

Minimum Qualifications

Education

Required: Bachelor’s degree with preference for a degree in education, social work, business, office administration, English, or math;

Preferred: Master’s degree in a related field preferred.

Skills

Knowledge and Skills

  • 2 years’ experience in records management or data entry. Professional experience in an education setting is preferred.
  • Demonstrated accuracy in data entry and records management.
  • Skilled in data entry and analysis programs.
  • Demonstrates exceptional interpersonal skills
  • Ability to prioritize and multitask.
  • Ability to analyze data and implement appropriate action.
  • Polished presentation skills.

Physical Demands

Light lifting of office supplies. Bending, stretching, and walking for filing and special events.

Licensing Requirement

Valid NC Driver’s License

Working Conditions and Environment

Typical campus office environment. Monthly evening hours for student orientation sessions, class visits, occasional evening meetings, and special events. Regular service-area travel to off-campus locations.

Equipment Operation

Software programs and routine office/computer equipment including copiers and scanners.

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisory personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

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Salary : $39,312 - $45,240

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