Director of Medical Group Operations

Want to be a leader in improving the health of people in a resort adjacent, rural community in Colorado?

In this role, you'll be serving as the practice administrator for Southwest Health System's outpatient medical practices in a dyad leadership model with the Chief Medical Officer. You will be accountable for operational, quality, financial, and administrative performance of the Medical Group. And you will be leading the medical group towards value-based and alternative payment models.

You will have previous experience working closely with physicians and advanced practice providers in outpatient clinics, demonstrated your ability to support providers in improving operations and health outcomes, and earned a bachelor's degree, preferably in healthcare operations or business-related fields. An ideal candidate will hold a Master of Healthcare Administration, a Master of Business Administration or related degree, have attained the American College of Medical Practice Executive Board Certification and successfully led medical groups toward value-based payment arrangements.

Don't miss out on the chance to contribute to a team where your expertise matters deeply! You can enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Paid Time Off, Extended Illness Bank, Employee Discounts, 403(b) retirement, and Employee Assistance Program. Step into a fulfilling career that promises professional growth and a chance to shine every day. Apply today to embark on an exhilarating journey with us!

Complete a brief on-line application and include your resume and cover letter here:

Southwest Health System, Inc.: Who We Are

SHS was established in 1914, Southwest Health System, Inc. has a rich history of serving rural communities and has a strong mission to provide the highest quality healthcare to those who live and travel through. We offer comprehensive "care close to home", helping people in small towns receive quality operations and services you'd only expect from a big city. By promoting a culture where we can thrive together, we work hard to create a patient experience unlike any other, making our health system the place to build dream careers!

Job Summary

The Director, Medical Group Operations ("Director") serves as the practice administrator for the outpatient medical practices of Southwest Health System ("Medical Group"). This Director works in a dyad leadership relationship with the Chief Medical Officer (or their delegate) to oversee the Medical Group operations. The Director leads the operational, quality, financial, and administrative functions of the Medical Group. The role ensures the Medical Group delivers high-quality, patient-centered care, operates efficiently, growth in patient access, coordination of care, and remains compliant with regulatory and organizational standards. The position plays a key role in preparing for and advancing the Medical Group toward value-based and alternative payment models through process redesign and alignment of clinical, operational, and financial strategies.

Minimum Qualifications:

• Minimum bachelor's degree. Bachelor's degree in healthcare administration, business administration or related field preferred


• Master's degree in healthcare administration (MHA), business administration (MBA) preferred.


• Prefer formal healthcare leadership training providing evidence of knowledge in outpatient clinic operations, finance and future payment models. One example is the Medical Group Management Association (MGMA) Certified Medical Practice Executive (CMPE) certification.

License/Certification:

• MGMA CMPE or ability to obtain within two years.

Knowledge/Skills/Abilities:

• Applies the American College of Medical Practice Executives Body of Knowledge for Medical Practice Management effectively.


• Understanding of medical group operations, staffing models, and resource allocations. Understanding how medical group workflows integrate with hospital workflows.


• Application of Lean methodology, quality improvement frameworks, and risk management practices.


• Develops and executes departmental vision, goals, and initiatives that are consistent with the overall objectives established for Southwest Health System.


• Strong written and verbal communication skills for interacting with patients, family members, staff, leadership, stakeholders, and community members.


• Ability to lead and inspire teams, mentor staff, and foster a positive work culture.


• Ability to manage multiple initiatives and respond flexibly to evolving operational needs.


• Demonstrates a high degree of integrity and sound, ethical judgment.


• Attention to detail, managing deadlines, tracking projects, and maintaining organized systems.


• Ability to make sound, timely decisions, and find solutions, including through participation on interdisciplinary teams.


• Advanced proficiency in electronic health records, scheduling software, presentation tools, virtual meeting platforms, and project management software.


• Maintain knowledge of federal and state reimbursement policy changes and disseminate relevant updates to providers and leaders.

** THIS POSITION WILL REMAIN OPEN FOR A MINIMUM OF 7 DAYS. AFTER THAT DATE
THE POSITION WILL CLOSE WHEN A SUITABLE CANDIDATE IS SELECTED. **