What are the responsibilities and job description for the PRE-ACCESS REP I position at Southwest General?
Summary
Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!
Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, no rotating shifts, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback
PRE-ACCESS REPRESENTATIVE I
POSITION SUMMARY:
The Pre Access Rep I position provides exceptional customer service to customers who are calling to schedule, cancel and confirm appointments across the Health Center departments in a fast-paced call center environment. This position also pre-registers, and verifies insurance coverage.
MINIMUM QUALIFICATIONS:
Education:
High school diploma or GED required
Knowledge of Medical Terminology preferred