IT Manager

Summary of Position:

The IT Manager is responsible for oversight and management of information technology (IT) functions at Southwest Critical Materials.

Essential Functions: (Assigned job tasks/duties are not limited to the essential functions)

• Provides leadership to the Information technology team
• Develop departmental strategy and tactical plans
• Leads the interface with all information technology (IT) consultants, service providers and vendors to support the ERP and other operational systems
• Performs IT risk management
• Ensuring IT strategies and processes support companywide goals
• Plan, initiate, and manage information technology projects based on technology roadmaps for the business
• Serve as liaison between business and technical aspects of projects
• Builds and manages cybersecurity program
• Collaborate with other departments to develop technological solutions fit for purpose
• Develops and manages the IT budget
• Manage information technology projects or systems activities; ensure adherence to budget, schedule, and scope
• Develop and manage work breakdown structure (WBS) of information technology projects
• Implement Information Technology best practices based on ITIL, COBIT, ISO 27001, NIST etc. frameworks.
• Recommends additions or enhancements to the company’s hardware and software environment to provide the highest cost/benefits efficiency
• Coordinates the architecture and integration of the company’s information technology systems
• Ensures compatibility, interoperability, and integration of inhouse and cloudbased computing systems
• Manages the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PC’s operating systems, hardware, software, and peripherals
• Designs server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies
• Benchmarks, analyzes, reports on, and makes recommendations for the improvement and growth of the IT infrastructure and IT systems
• Develop IT policies and procedures
• Implements and manages IT hardware and software asset management
• Develop and implement an IT disaster recovery and business continuity plan

The above list of required qualifications is not intended to be comprehensive, other duties and priorities will be included and assigned as required.

Experience and Training:

The incumbent must have proficient knowledge in the following areas:

• A bachelor’s degree (B.A./B.S.) in Computer Science or related field
• Eight (8) to ten (10) years’ related experience in managing enterprise resource planning systems e.g SAP, D365, Oracle, database administration, cloud administration, networking and user support and/or training
• Strong technical knowledge of Microsoft Azure Cloud, Office 365, Windows server and client operating systems
• Proven experience in IT/ OT infrastructure planning and implementation
• Exceptional attention to detail
• Strong analytical and communication skills
• Ability to work under pressure to meet pressing deadlines
• Team player that can demonstrate the ability of experience with a large project team

Skills and Abilities:

The incumbent must demonstrate the following skills:

• Ability to facilitate collaboration and interaction with individuals and groups including contractor partners
• Decisive project management ability
• Excellent oral and written communication skills and active listening skills
• Effective analytical skills
• Strong interpersonal skills and ability to work with all levels of internal employees and external stakeholders
• Highly effective organizational skills
• Ability to communicate effectively in oneonone, small, and large group settings
• Ability to take initiative and work independently in a resultsoriented environment
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Core Value Attributes:

The incumbent must demonstrate the following personal attributes:

• Build Trust and Respect
• Extreme Ownership take responsibility for your role, outcomes, and the overall success of the team
• Solutions Oriented seeking innovative, safe solutions with initiative
• Effective Communication clear communication to foster teamwork across all departments

Physical Demands:

Check off all physical demands of the position. The following definitions are to be used in completing the frequency of the Physical demands:

Constant (C) 67 -100% of task time (40-60 mins. Per hour or 1 lift per 15 seconds

Frequent (F) 34-66% of task time (20-40 mins. Per hour or 1 lift every 2 mins)

Occasional (O) 6-33% of task time (3-20 mins. Per hour or 1 lift every 30 mins)

Rare (R) 0-5% of task time (3 mins. Per hour)

Physical Demands: Frequency (C, F, O, or R)

Lifting 50 pounds R

Sitting C

Walking C

Standing F

Bending neck R

Twisting neck R

Bending waist (forward or sideways R

Balancing R

Squatting (crouch or sitting on one’s heels) R

Climbing R

Kneeling R

Crawling R

Reach above shoulder height R

Reach below shoulder height R

Driving O

Stooping R

Pushing R

Pulling R

Talking F

Hearing C

Repetitive motions C

Other

Other

Work Schedule and Personal Protective Equipment:

The incumbent works a 40 hour/week schedule. Position may require weekend or evening work depending on organizational and operational requirements. Ability to work extended hours as operational needs require to support projects. Personal Protective Equipment required for this position includes, but is not limited to, hard hat, safety glasses, hearing protection, and steel-toed boots. All equipment must be MSHA approved as applicable.