What are the responsibilities and job description for the Dental Front Desk Associate- Dental Experience Required position at Southpark Dental Group?
Overview
We are seeking a friendly and enthusiastic dental professional to join our dental front office team. This role is essential in creating a welcoming environment for our patients and ensuring the smooth operation of our practice. The ideal candidate will have experience in dental scheduling, proficient clerical skills, and a strong commitment to providing excellent customer service. Eaglesoft proficiency is preferred.
Duties
- Have ability to manage high volume of phone calls and excellent communication skills.
- Manage dental scheduling efficiently, ensuring that appointments are accurately scheduled and confirmed.
- Operate phone systems to handle incoming calls, direct inquiries, and provide information as needed.
- Utilize electronic health record systems within Eaglesoft dental software
- Perform clerical tasks including data entry, filing, and maintaining patient records with attention to detail
- Support the team by performing 10 key typing for various administrative tasks.
- Address patient concerns promptly and professionally, fostering a positive experience while building lasting relationships with patients.
Qualifications
- Previous experience in a dental office setting is required.
- Familiarity with dental scheduling software, Eaglesoft is preferred
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in using phone systems and handling multi-line calls.
- Excellent clerical skills including attention to detail and accuracy in data entry.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Must be comfortable collecting copays and balances from patients
- A positive attitude and willingness to learn new systems and processes.
Join our dedicated team where your contributions will make a difference in the lives of our patients!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Pet insurance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19 - $21