What are the responsibilities and job description for the Sales Representative position at Southern Dock Products of Charlotte - A Division of DuraServ Corp?
Job Summary
The Sales Representative is responsible for securing new business and strengthening relationships within assigned territory. This role serves as a technical consultant to customers, providing expert guidance on products, services, and solutions that meet their operational needs. The Sales Representative develops and grows the territory through proactive outreach, accurate estimating for product installation and repair services. Success in this role requires maintaining up-to-date technical knowledge of the company’s offerings and delivering exceptional customer support throughout the sales cycle.
Essential Job Functions
LEADERSHIP COMPETENCY MODEL
This Role Requires The Demonstration Of The Following Competencies
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
Knowledge, Skills, And Abilities
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
The Sales Representative is responsible for securing new business and strengthening relationships within assigned territory. This role serves as a technical consultant to customers, providing expert guidance on products, services, and solutions that meet their operational needs. The Sales Representative develops and grows the territory through proactive outreach, accurate estimating for product installation and repair services. Success in this role requires maintaining up-to-date technical knowledge of the company’s offerings and delivering exceptional customer support throughout the sales cycle.
Essential Job Functions
- Develop lucrative client relationships and serve as a technical consultant to customers.
- Develop and rapidly grow your exclusive sales territory through consistent communication, familiarity with local market conditions and competitor dynamics
- Maintain up-to-date technical knowledge of company products and associated equipment.
- Provide estimates for all regular work and repair(s).
- Understand service contracts in broad terms
- This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
LEADERSHIP COMPETENCY MODEL
This Role Requires The Demonstration Of The Following Competencies
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
Knowledge, Skills, And Abilities
- In-depth knowledge of company products
- Ability to analyze basic blueprints and use digital measuring devices
- Skill in delivering responsive, high-quality customer service.
- Ability to identify and resolve problems.
- Advanced proficiency (knowledge) with Microsoft Office 365.
- Ability to generate internal and external stakeholder interest.
- This position has no supervisory responsibilities.
- Primarily on-site at client locations
- Significant time driving, conducting face-to-face meetings, and occasionally visiting active job sites, which may involve exposure to warehouses or industrial environments.
- Sitting, standing, or walking may occur for extended periods of time
- Must be able to lift and carry up to 25 pounds at times.
- This job requires 50% planned business travel.
- High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
- No Experience Required.
- Previous experience with sales or marketing is preferred.
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.