Warehouse Specialist

Job Summary

Under minimal supervision, the Warehouse Specialist oversees daily warehouse operations and supports the Service Manager. This hybrid role involves coordinating incoming and outgoing materials, managing inventory accuracy, and assisting with administrative duties. Key responsibilities include receiving, inspecting, and staging materials, conducting inventory counts, and ensuring a safe and organized work environment. The specialist will also operate various equipment, perform occasional job site deliveries, and collaborate with team members and supply chain partners.

Essential Job Functions

• Assist the Service Manager with managing the day-to-day operations of the warehouse, including administrative tasks like answering phones, processing claims, invoicing service work, and collaborating with parts and supply chain teams.
• Coordinate all incoming and outgoing materials for the division, offloading shipments, verifying counts against purchase orders, and inspecting all incoming materials for damage.
• Maintain desired stocking levels, correctly store, sort, and label all products, separating general stock materials from job-specific materials.
• Ensure all materials are correctly received and recorded within the ERP system, utilizing company-specific software, field devices, and associated paperwork to maintain precise inventory information.
• Accurately stage materials in preparation for installation, shipment to clients, or customer pick-up.
• Lead or perform regular physical inventory counts and cycle counts to maintain maximum inventory accuracy.
• Safely operate and utilize various hand tools, mechanical equipment, and motorized equipment, including box cutters, rolling carts, ladders, pallet jacks, lifts, drills, and saws.
• Occasionally perform job site deliveries and complete all delivery offloads, whether originating from the warehouse or a job site.
• Proactively maintain a clean, organized, and safe work environment in compliance with all relevant safety protocols.
• This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
  
  

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This Role Requires The Demonstration Of The Following Competencies

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

Knowledge, Skills, And Abilities

• Work requires reasonable judgment in applying and interpreting policy, procedures, or precedents to problems of well-defined nature 
• Schedules delivery trucks, receives and tracks shipments using the appropriate tools, and communicates with other team members 
• In addition, they are responsible for handling merchandise with care while entering data into software programs such as an inventory and record-keeping system 
•  Interacts with team members regularly to ensure products and inventory are moved and accounted for 
• Demonstrated practical interpersonal skills to interact with all employees within the organization 
• Demonstrated planning and problem-solving/investigative skills as required to research inquiries related to job responsibilities. 
  
  

Supervisory Responsibilities

• This position has no supervisory responsibilities.
  
  

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods working in the warehouse environment
• Must be able to lift up to 50 pounds at times
  
  

PLANNED BUSINESS TRAVEL

• This job requires no planned business travel.
  
  

Education And Experience

• High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
• Combined experience forklift, scissor lift, and warehouse practices of 1 or more years with education is desirable.
• Previous experience with Forklift and Scissor lift preferred.
  
  

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.